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Del Toyota

Thorndale, PA

Overview
Employees
Reviews
Vehicles
4.7
6,943 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,944 reviews

September 01, 2025

Overall, I was happy with the vehicle I left with. The only downfall was my husband had to intercede on my behalf to get the salesman to listen to me. As a female, that was a little disappointing. More

by balletscout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant F
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Sep 01, 2025 -

Del Toyota responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you're happy with your vehicle from Del Toyota. It's important to us that all our customers feel heard and respected during their visit. Your insights will help us improve our service. If you have any further concerns, please feel free to reach out to us directly. We look forward to assisting you again! Sincerely, Del Toyota Team

August 31, 2025

The servicing staff is rude and lacks basic customer service skills. They don’t know how to talk to customers, being courteous , kind is beyond reach. More

by kalpit.nagrecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Del Toyota responded

Thank you for your feedback. We understand that a positive experience is important, and we appreciate you sharing your concerns about our servicing staff. At Del Toyota, we strive to provide excellent customer service, and your comments will help us improve. If you'd like to discuss this further, please reach out to us directly. We hope to serve you better in the future. Sincerely, Del Toyota Team

August 31, 2025

I had a great experience! Great inventory, friendly staff, and Ken, Antonio, and John were incredible. More

by dlesi625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Curry
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Aug 31, 2025 -

Del Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Del Toyota. It's fantastic to know that you found our inventory to your liking and that our staff, including Ken, Antonio, and John, provided exceptional service. We truly appreciate your feedback and look forward to welcoming you back soon! Sincerely, Del Toyota Team

August 31, 2025

Excelente servicio y el staff son los mejores Antonio fue quien me ayudó muy bien hace su trabajo. More

by YESENIAALICEA969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

Del Toyota responded

¡Gracias, Yesenia! Agradecemos mucho tus amables palabras sobre el servicio en Del Toyota y el apoyo de Antonio. Nos alegra saber que tu experiencia fue tan positiva. Esperamos verte pronto y te invitamos a compartir tu experiencia. ¡Hasta la próxima! Atentamente, Equipo Del Toyota

August 30, 2025

Made multiple telephone calls to speak with a service adviser week prior to arriving, always ended in a voicemail, no one ever called back, never spoke to anyone in the Service Dept, always got a voicema More

by FCGPCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr Sean
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Aug 30, 2025 -

Del Toyota responded

Thank you for sharing your experience with us. We understand the frustration of not being able to connect with someone in the Service Department before your visit, and we appreciate your feedback regarding the phone communication. However, we are pleased to hear that once you arrived, everything went smoothly and efficiently with Sean. If you have any further concerns or need assistance, please feel free to reach out to Del Toyota directly. We value your input and look forward to serving you better in the future. Sincerely, Del Toyota Team

August 30, 2025

As a loyal patron lam treated well but i still pay full price. We know that's the job of the sales people.I don't squabble over it.love the vehicle.Glad they got the one I wanted. More

by Earleshiner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

Del Toyota responded

Thank you for your review! We appreciate your loyalty to Del Toyota and are thrilled to hear that you love your vehicle. Our team works hard to ensure we find the cars our customers want, and we’re glad we could help you with that. We hope to see you again soon for any future needs! Sincerely, Del Toyota Team

August 29, 2025

My maintenance visit was 30 minutes. ...timely and excellent workmanship. The dealership was very clean and well organized. More

by rkjurgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Norris
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Aug 30, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're delighted to hear that your maintenance visit at Del Toyota was timely and met your expectations for excellent workmanship. We take great pride in maintaining a clean and organized dealership. We look forward to serving you again in the future! Sincerely, Del Toyota Team

August 28, 2025

My vehicle was fixed in a timely manner and no trouble noted since repair.Very pleased with the service. More

by tyrone.gould53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Del Toyota responded

Thank you for your wonderful review, Tyrone! We’re thrilled to hear that your vehicle was repaired in a timely manner and that you’ve had no trouble since. At Del Toyota, we pride ourselves on delivering excellent service, and your satisfaction is our top priority. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

August 28, 2025

Great experience! !! My first new car! I would recommend them to anyone. Very fast and easy process. More

by JWWILKINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 28, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience buying your first new car at Del Toyota. We appreciate your recommendation and are glad the process was fast and easy for you. We look forward to seeing you again! Sincerely, Del Toyota Team

August 24, 2025

Always good as if is normally. Susan ans all of the service staff are wonderful! More

by Debora1bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Del Toyota responded

Thank you, Deborah! We truly appreciate your kind words about Susan and our service staff at Del Toyota. It’s great to hear that you consistently have a wonderful experience with us. We look forward to welcoming you back soon! Sincerely, Del Toyota Team

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