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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

June 20, 2025

This dealership was very helpful and thoughtful with our last experience. My husband was heading to the hospital. I was provided a ride home after drop off, and able to leave the car overnight after the c More

by BBB3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan and service department workers
Jun 21, 2025 -

Del Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that Del Toyota could provide helpful service during such a stressful time. It’s our priority to assist our customers in any way we can. We appreciate your kind words and hope to see you again soon! Sincerely, Del Toyota Team

June 20, 2025

What an extremely amazing experience! I was blown away by the level of dedication from both Josh and John when purchasing my 2025 Sequoia. I was trading in a “21 Land Cruiser that didn’ More

by KARJEFFORDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Del Toyota responded

Thank you so much for your wonderful review! We are thrilled to hear you had such an amazing experience with Josh and John while purchasing your 2025 Toyota Sequoia. It's great to know that they were able to guide you through the features and provide top-notch service in finance. We appreciate your feedback and look forward to seeing you again at Del Toyota for any future needs! Sincerely, Del Toyota Team

June 19, 2025

In all the years I have had my car serviced, this is the first time I noticed that they didn't rotate the tires, they didn't put in coolant, brake fluid, or windshield washer fluid. More

by drasilvia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Del Toyota responded

Thank you for sharing your feedback with us. We understand your concerns regarding the service provided for your vehicle at Del Toyota. It’s important to us that our customers receive comprehensive care, including thorough fluid checks and tire rotations. We appreciate your input and encourage you to contact us directly so we can discuss your experience and reinforce our commitment to high service standards. Sincerely, Del Toyota Team

June 19, 2025

The service was not good. They did not put in coolant, brake fluid, or windshield washer fluid. They also did not rotate the tires. I attach a video as evidence. More

by drasilvia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Del Toyota responded

Thank you for bringing this to our attention. We acknowledge your input and understand your concerns regarding the service you received at Del Toyota. It's important to us that our customers leave satisfied with their experience. Please reach out to us directly so we can discuss your experience further. Your satisfaction is our priority. Sincerely, Del Toyota Team

June 18, 2025

Always friendly and attending. Service and support are always helpful and quick. This was our 9th sale at Del Toyota More

by patkaren1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Del Toyota responded

Thank you so much, Pat, for your kind review! We truly appreciate your loyalty, and we're thrilled to hear that you consistently receive friendly and helpful service at Del Toyota. It's always our pleasure to assist you. We look forward to seeing you again for your next sale! Sincerely, Del Toyota Team

June 18, 2025

Great customer service. Very patient and helpful with any questions or concerns, easy and fast process. More

by Jennelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
MASON KARKOSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Del Toyota responded

Thank you for the wonderful review, Jennelle! We're thrilled to hear that you experienced great customer service at Del Toyota and found our team to be patient and helpful. We always strive to make the process easy and efficient for our customers. We look forward to seeing you again soon! Sincerely, Del Toyota Team

June 17, 2025

I had the best experience with everyone at Del. From the time I walked in until the time I walked out I was very pleased with all involved in helping with the purchase of my 4Runner. I could not ha More

by Wscurtiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who assisted with pairing my phone with my new truck
Jun 18, 2025 -

Del Toyota responded

Thank you! We are happy to know you had such a positive experience with our team at Del Toyota during your purchase of the Toyota 4Runner. Your feedback means a lot to us. We appreciate your support and look forward to welcoming you back for your next visit. Sincerely, Del Toyota Team

June 17, 2025

A few days after my car was in Del Toyota for service it had an issue and I needed to get the car towed. We went to our hometown local shop as it was closest to where the car broken down. It was shared that More

by Kennethhild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark in service department.
Jun 18, 2025 -

Del Toyota responded

Thank you for taking the time to share your experience. I’m very sorry to hear that things didn’t go as expected, and I understand how frustrating that must have been. I’ve attempted to reach you by phone and left messages on all three numbers we have on file, as well as a voicemail shortly after the issue occurred. I’d really appreciate the opportunity to connect and discuss this further with you directly. At Del Toyota, we care deeply about our customers and are always looking for ways to improve. Please don’t hesitate to reach out — we’d value the chance to speak with you. — Matt Johnson, Del Toyota

June 16, 2025

I always get great customer service at Del Toyota Detailed notes for suggested or needed service is a must for the busy working person and the email reminders are also great at reminding me i need More

by melpay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel tracey
Jun 16, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great customer service at Del Toyota. We understand how important it is to stay on top of service needs, and we're glad our detailed notes and email reminders are helpful for your busy schedule. We look forward to seeing you again for your next service appointment! Sincerely, Del Toyota Team

June 14, 2025

I had a great easy experience at Dell Toyota for my 5k check up. Love the videos, great communication. I never feel like I'm getting up-sold. They make recommendations, and I can decide if I want to spen More

by j8close
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Del Toyota for your 5k check-up. Our team prides itself on clear communication and providing recommendations without pressure. We appreciate your kind words about our friendly staff and look forward to seeing you again for your next service! Sincerely, Del Toyota Team

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