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Del Toyota

Thorndale, PA

4.7
6,985 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,985 reviews

February 23, 2020

I have 20 years as a diagnostic tech behind me in my last career and the people at Del respect me and treat me right. They always let me look if I ask and never try and tell me I need stuff I don’t need. More

by JIMBURNS78
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 24, 2020 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2020

Fantastic experience, Steve M was great! I was in and out with a GREAT deal on my 2020 Tundra, everything was as promised and no pressure tactics! More

by J.C.HICE2
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Musser
Feb 24, 2020 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2020

3rd vehicle I've gotten at del. Toyota. Always a great experience from start to finish! Also they have the best service department. Quick honest and great quality More

by LILMOVIN
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Feb 24, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2020

Very good service. Salesperson went over all options for lease ending. We were undecided when we went in. Decided to purchase a new 2020 Rav4. More

by GSZKLENS
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Shawn Krause
Feb 24, 2020 -

Del Toyota responded

Thank you for letting us know how happy you were with your buying experience! I will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 23, 2020

Best experience, the staff was very friendly and Daniel Juarez got me the best deal on my Corolla.I really appreciate everything they did for me. More

by Kristian Rodriguez
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2020

We just made our second purchase at Del Toyota. First a RAV4, now a Toyota Tacoma. Both experiences were very pleasant and everyone we worked with was friendly, helpful, and knowledgeable. Abbie was very More

by beckywalk
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Feb 24, 2020 -

Del Toyota responded

We are so happy to hear that you enjoyed your buying experience with us. We strive to create a stress-free, comfortable environment and we are glad to see that you took notice in our efforts! If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 22, 2020

We have been buying Toyotas from Del for over 25 years. Salesmen are knowledgable and friendly. I have never felt like I’m being hustled. Prices are fair. The service department does a great job. I rea More

by WRIGHTPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Grady Oren, Chelsea Cirino
Feb 24, 2020 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 21, 2020

Abby did a great job having the Rav4 ready for me that I requested. However, the time it took for me agreeing on the purchase and me driving home with my new car was way too long More

by RUMB3
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Feb 21, 2020 -

Del Toyota responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 21, 2020

From an email that I sent to Kim the night we drove our new 2020 4Runner: Hey Kim, Thank you again for all the help today and the patience with the girls. I hope you’re having a great month sales wi More

by chris.nowell1
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Smith
Feb 21, 2020 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 21, 2020

By far this is the best dealership I've ever been to. I first dealt with Derek, who answered every question I had and was a pleasure to deal with even though I changed my mind twice on which vehicle I want More

by Mark Steiner
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill, Chelsea Cirino
Feb 24, 2020 -

Del Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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