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Del Toyota

Thorndale, PA

4.7
6,777 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,777 reviews

December 26, 2019

The Best Service Team Jerry Dyson & Mark Beury at the service counter make it easy & convenient to make an appointment to have my Camry serviced, & they are very thorough i More

by JMARTIN007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson & Mark Beury
Dec 27, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 25, 2019

Great 💯 I will recommend it to everyone the best thank u karen Mendoza for your help and everyone was so helpful thank you Toyota for my new car More

by LISSAVAZQUEZ79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 24, 2019

Great experience extremely helpful Great employees who are actually helpful and care. Would definitely recommend someone else to the dealership. Good pricing on vehicles. Ben Gomez was More

by KYLE_MILLER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ben Gomez
Dec 26, 2019 -

Del Toyota responded

Kyle, I sincerely thank you for going out of your way to write this review about Del Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 24, 2019

Great buying experience Great experience. We were out of the dealership in an hour. A record in itself. Don our sales person was super courteous and did not push to oversell More

by PMANJREKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Don Romanek
Dec 26, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 23, 2019

Fantastic service Have used DEL Toyota here for nearly 13 years with caring professional advice from the service manager especially Gerry, my usual manager who states w More

by DRWHY_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry my. excellent Service Manager, Ben Gomez
Dec 23, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 23, 2019

Excellent service The service I receive from the folks at Del Toyota is second to none! I always appreciate how thorough and efficiently they work to get you in and out More

by Nanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Dec 23, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Over all great! I love Toyota Tundra’s!!! Martin and Ken did an over all great job! Friendly, courteous, and a great deal! I would highly recommend them! More

by Dr. C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Dec 22, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

rescue the ending of my visit was great as Jack rescued me from a more disorganized man at service who charged me for another person's car.Jack kindly and ef More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jack and jerry
Dec 22, 2019 -

Del Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jack made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Great experience! i took my car in for inspection and found out it was on its last legs. Frank in service was super helpful and went over everything with me until I dec More

by DEE.HARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (not sure of his last name)
Dec 22, 2019 -

Del Toyota responded

Dee, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Fast and Friendly I came to this location to lease a 2020 Toyota Tacoma. I got a great deal and was in and out of the dealership in less than 45 minutes. All of the sta More

by dennisawad32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Dec 22, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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