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Del Toyota

Thorndale, PA

4.7
6,787 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,787 reviews

October 29, 2019

My wife and I traveled 3 hours away from home and leased a new home. Usually once we get to the Finance portion of the purchase, is when the surprises begin. Well, not today, Ken was Awesome. He conversed More

by Jschwartz75
Recommend Dealer
Yes
Employees Worked With
Ken Tran
Oct 30, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ken was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

Horrible I wasnt given any choices, questions not answeed , pressured and when i cancelled the deal i received a profanity laced message saying i wasted their More

by TRUCKERGUY3169
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Demsky
Oct 29, 2019 -

Del Toyota responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, The Stevens Creek Toyota Management Team

October 29, 2019

Rizk is amazing for getting me a taco! Yesterday I had an appointment to come in and see Rizk about looking into getting one of Del Toyotas' vehicles. I wasn't too sure if I would be able t More

by WayneJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Oct 29, 2019 -

Del Toyota responded

Wayne, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Everything was really easy The help we always get with our sales man is very clear and fast to give us all the options we have when want to buy a car . More

by DIEGO199OHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Great experience Would highly recommend this dealer. The buying process was very straightforward and quick. I was in and out of the dealership in no time. Will definit More

by NICHOLASPBOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Oct 28, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Purchase new car Knowledgeable personnel who were willing to listen and work with me. It was a good experience during which I did not feel pressured. Time required to More

by RTBURGETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Del Toyota The team was polite and not pushy. Gave us the freedom to make our final decision. The salesman even found us a discount we didn’t know about. More

by GMCORBETT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky
Oct 28, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Great car buying experience My experience buying a new Toyota 4Runner was excellent. From the first test drive to my purchase, I had a great experience with making my decision t More

by NLAZZARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Oct 29, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Top notch professional service I worked with Grady getting a 2019 Highlander lease and it was a great experience from beginning to end. They have a huge inventory and are willing to More

by DANRICKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Grady Oren
Oct 28, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2019

Super Quick and friendly The quickest car buying experience I have ever received. Grady was very helpful and honest. Did not have to deal with back and worth you normally get More

by Juans525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Grady Oren
Oct 28, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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