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Del Toyota

Thorndale, PA

4.7
6,787 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,787 reviews

October 27, 2019

Completely satisfied This was my 2nd lease in 2 months from Del. They treated me as a valued customer and answered my questions and spent a lot of time with me after the d More

by GERRYCROTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman, Sean Boorse, Grady Oren
Oct 27, 2019 -

Del Toyota responded

Gerry, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 27, 2019

Service for new tires I had my car inspection 6-7 weeks prior to this appointment . I was told I would need tires. I was only there for tires and waited 90 min before they More

by HUGHES58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack
Oct 28, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide, Hughes. Please call or email me when you can so we can address this together. Sincerely, Mike Naegele, Service Manager m_naegele@delautogroup.com 610-383-6200 ext 117

October 26, 2019

Great service! Thank you Grady and everybody else involved for making this the easiest and most comfortable car dealership experience ever! Such a great facility wit More

by Sam deAngeli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry forgot the name of the gentleman I signed the papers with!, Angel Lewis, Grady Oren
Oct 28, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Grady and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2019

I was able to work out a lot of the details before coming in ... worked with Ben Gomez and was able to get my Highlander XLE for a great rate with no hassle .... was details were agreed upon I was in and out of More

by Jrstar84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ben Gomez
Oct 28, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2019

Smoothest and fastest lease experience I ever had Del Toyota team did an excellent job. They got us the best lease deal, and guided every step of the way. They made sure to go over all details about t More

by Yusuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Oct 28, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2019

Great all around experience! Thanks to Don for all his help getting us into the vehicle we were looking for. Left feeling like we were treated fair and with respect! Thanks again. More

by JESSEGRETAG08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Oct 28, 2019 -

Del Toyota responded

Hello Jesse and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Don was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2019

It was good until my battery died two days later I had work done but they also said they did a multi point check on several other area one bring the battery. Battery n corrosion on battery got a good More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 28, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2019

Very professional and outgoing The knowledge of my car salesman was impeccable. Very detailed in exactly what I was looking for and he accomplished just that. The finance departm More

by EHOV23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Jared "The Champ" Bell
Oct 28, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2019

Great experience Had a great experience .from the time I entered the showroom till the time I left everyone I dealt with was pleasant. Nikki responded promptly with an More

by Chrisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Kimberly Smith
Oct 28, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 23, 2019

Great service and friendly. Great and complete service.Had car ready before time promised.Angel went thru features of the truck and covered all questions I had at the time. More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mary s, Angel Lewis
Oct 24, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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