Del Toyota

15 years I purchased a 2000 Toyota in 2003 and a 2007 Toyota in 2010. We now own a Toyota Scion 2016. Del in Thorndale is the best in every possible category. I purchased a 2000 Toyota in 2003 and a 2007 Toyota in 2010. We now own a Toyota Scion 2016. Del in Thorndale is the best in every possible category. Always honest, always helpful, always courteous. More

Best Service anywhere! Their service department is the gold standard! Honest, knows their stuff! Perfect in every way! Pat takes care of you so well at the desk. Their service department is the gold standard! Honest, knows their stuff! Perfect in every way! Pat takes care of you so well at the desk. More

Fantastic customer service Jared was our salesman and he was fantastic. He even met us right near our house to pick up our MD inspection paperwork so we didn’t have to drive an Jared was our salesman and he was fantastic. He even met us right near our house to pick up our MD inspection paperwork so we didn’t have to drive an hour back to the dealership! The finance manager, Sean K got us a great interest rate to keep our payment exactly where we wanted it. Angel showed us all of the features of our new vehicle like she had been driving a 4Runner her whole life! More

Great Experience Fantastic experience getting my first Toyota!! Everyone was extremely helpful and friendly. I must say it was the best car buying experience I have ha Fantastic experience getting my first Toyota!! Everyone was extremely helpful and friendly. I must say it was the best car buying experience I have had so far. More

Headlight replacement issues Very unprofessional behavior from service manager Mike and no resolutions to assembly issues caused by headlight replacement.I offer to sign agreement Very unprofessional behavior from service manager Mike and no resolutions to assembly issues caused by headlight replacement.I offer to sign agreement and replace part at my own risk . I was guaranteed the job would be done right . The grilll and bumper extension panel we not aligned as factory specs and marks were present in the panel not seen before the service took place .photos were taken before the service . More

Really bad experience From the phone call to vehicle pickup from service, we were completely disappointed. We will need to reconsider ever buying a new vehicle from this d From the phone call to vehicle pickup from service, we were completely disappointed. We will need to reconsider ever buying a new vehicle from this dealer ever again due to the poor service experience. It’s a shame as the sales experience went perfectly fine. However the service visit was terrible. We made an appointment on Tuesday for a Friday drop off. When we dropped the car, we reiterated that we need the vehicle back as soon as it was ready. They promised us 4:00 at latest. We went the entire day without a call. When we couldn’t wait any longer, we called the service rep working on the vehicle. After being placed on hold for 10 minutes, he eventually returned to let us know the work to repair the driver side rear view mirror was not done nor was there an order placed to replace the deficient mirror. We were really upset on the call. When we came to pick up the unfinished vehicle, the “service rep” was on a call and never acknowledged us other than a hand motion towards where the car was parked. Really disappointed More

Bought a Tacoma Dealt with a young guy named Conner. Very nice kid. Worked hard to take care of us. All of the staff was friendly and helpful Dealt with a young guy named Conner. Very nice kid. Worked hard to take care of us. All of the staff was friendly and helpful More

Yearly Inspection The department was able to get me a last minute appointment however I was not told they were closing the dealership early and when I arrived nobody wa The department was able to get me a last minute appointment however I was not told they were closing the dealership early and when I arrived nobody was there. It was a Friday night at 6 pm, after work! A gentleman did find a manager and was courteous about helping me pay and retrieve my car! I wish I had gotten his name. Thank goodness for him or I would have given this dealership a very low rating. Communication is important. And informing a customer of your changes is top priority. it was afterwork! I never expected that .im mad because I spoke to the service guy and the receptionist and neither thought to inform me to pick up my car by 6pm?? More

Very helpful and friendly Being a first-time car shopper, I was very stressed with the whole experience. Rizk was really helpful throughout the process and was always willing t Being a first-time car shopper, I was very stressed with the whole experience. Rizk was really helpful throughout the process and was always willing to answer any questions and explain things to get the best deal! More

Wonderful experience At 70+ yrs old I had to buy another car & I always choose Del! This was my best experience yet! Everyone was wonderful! My previous car was a 2004 Cor At 70+ yrs old I had to buy another car & I always choose Del! This was my best experience yet! Everyone was wonderful! My previous car was a 2004 Corolla & if it wasn't totalled I would still be driving it. Loyal Toyota customer! More