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Del Toyota

Thorndale, PA

4.7
6,882 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,882 reviews

May 29, 2018

10k Tacoma service Scheduled less than a week in advance, showed up a half hour early, dealer met all expectations and had me out the door and in my way in an hour. More

by THEGIFT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2018

My first ever, brand spankin new car Del Toyota made a dream come true for me.. For 63 years I always had used cars, and leftovers from friends who upgraded to brand new cars.. Del Toyo More

by kathyg1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 28, 2018

Unbelievable experience Jared and the awesome team at DelToyota blew my wife and I away! Did everything in their power to please us and put us in the vehicle we wanted for wh More

by Devin276135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 27, 2018

Just Bought a New Car at Del and We'd Do it Again! Overall a great experience! The staff was friendly, helpful, not "pushy" in any way, and they made us feel very comfortable throughout the entire proc More

by dsleister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Ben Gomez
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 27, 2018

Great Place to Buy a New Car Good selection of cars with A. Rizk walking me through everything. There financing office processed me in record time. This was the second time I bo More

by JHFINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 27, 2018

Been coming for years! Service team wonderful. Patient, flexible, and get work done in time frame given. Always willing to answer questions. Receptionists friendly. I plan More

by ssw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2018

Pricey Staff unfriendly, I have purchased a lot of cars from Del Toyota. Will not be back. Never receive any coupons in the mail. Services prices high. More

by ASBELLICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know who I dealt with
May 30, 2018 -

Del Toyota responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. Please reach out to me directly at your earliest convenience. Thank you! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2018

Efficient services I was not intending to buy but the car and the terms sold themselves. Quiet efficiency is what I was most impressed with. Thank you! More

by HELLBERG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Amr Rizk
Jul 12, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2018

Excellent A+. Could not ask for better service. Drove my car into the service area and taken care of immediately. Went to service desk and was serviced immed More

by RKWSR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2018

PERFECT I had an amazing experience. I told Jerry Dyson our favorite service rep that I was thinking of trading in my two vehicles for one. My car was to be i More

by GABBIEABBIEPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek, Brittany Mcdaniel
Jul 12, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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