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Del Toyota

Thorndale, PA

4.7
7,215 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,215 reviews

August 23, 2018

nice experience nice friendly people. very helpful. not pushy, easy to talk to. very easy to deal with. explained things in "every day terms", not technical babble. More

by daniel1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Aug 24, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 23, 2018

Cheerful, thorough and helpful Everyone was attentive, cheerfull. After understanding our situation Morry sugested leasing and it was a good fit, we are pretty happy, thnkx, H.R. & More

by hrz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morry, Angel Lewis, Derek Thrailkill
Aug 24, 2018 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 23, 2018

First time customer From my very first contact with Del Toyota everyone was friendly, helpful and courteous. They were respectful of my time and absolutely showed that t More

by Dac1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Nikki Dougherty, Al Demsky
Aug 24, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 23, 2018

Excellent place. They made my dream come though . I actually recommend my to children snd they also made their dreams come though. Over all excellent place to go buy a car. Thank u Del Toyota More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Aug 24, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2018

Toyota fan Sale process was efficient and my sales person was attentive and helpful. I.plan on using this dealerships service department for routine maintenance More

by LAGERGRETCHEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very nice guy who picked up my trade in, Ken Tran, Don Romanek
Aug 24, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2018

Great Experience The dealership had the exact vehicle I was looking for. The process to purchase it was painless. Everyone was hassle free and straight to the point wh More

by jhouck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Aug 24, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 22, 2018

New Car purchase I visited to purchase a used vehicle and end up purchasing a brand new one. Amr was very good in taking us through the lengthy discussions, explaining More

by G0WDM1JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk
Aug 24, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

I hate these questionnaire I dropped off the night before they got it in early in the morning and he called me right away. Phone manners were very nice would definitely return More

by EPPURCELL54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who the guy was that worked on my car it is on the records he was very nice and explained everything to me
Aug 24, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

Excellent Service My first contact was with Nikki as a Costco customer. She was very responsive and helpful before i arrived at the dealership. Tyree was an excellent More

by Flyballdog
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Nikki Dougherty, Tyree "Majik" Allison
Aug 24, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2018

Great service Best experience of buying a car ever..Everybody was professional. The entire transaction was very smooth and easy. Thank you to Erin, Ed, Ken and Ange More

by Ravajoju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, Ken Tran, Angel Lewis, Ed Pollock
Aug 24, 2018 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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