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Del Toyota - Service Center

Thorndale, PA

4.4
1,610 Reviews

1,610 Reviews of Del Toyota - Service Center

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February 01, 2020

Very happy with my purchase. I love my Highlander XLE 2019 it’s great. Thanks Derrick. I recommend Toyota Del to everyone. Keep up the good work. More

by MENDEZFRANCES16
Recommend Dealer
Yes
Employees Worked With
Mike Naegele, Derek Thrailkill
Feb 03, 2020 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 31, 2020

Convenient. Got me in/out very easily. Things seem to have gotten better with service since the time I purchased my last vehicle. The one thing I wish they would do is ask if I need a loan More

by JERICKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Feb 03, 2020 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2020

Service was the result of a recall notice. Usually go to Del Chevrolet in Paoli for service. Appointment was made at my convenience. Ready as promised. Comfortable waiting area. Very professional. More

by castleisla
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 29, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us, Castleisla. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 28, 2020

I took the car within the second week of buying it by reporting a fault and they informed me that it was excellent and did not present any fault ... unfortunately it continued with the same problem, stil More

by DOMINGORIVAS1
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Del Toyota responded

Thank you for sharing your thoughts and feedback with us, Domingo. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 26, 2020

I appreciate you support in safe driving with preemptive I appreciate you support in safe driving with preemptive Soto car response such as precollision btaking, animal detection and more. Please help get More

by TREEBASICS
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Al Demsky, Abbie Hamid, Mike Naegele
Jan 27, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 26, 2020

Thank you for helping Veterans. I appreciate the help with driving such as lane departure and precollisin braking which reduces my Acident by 80 + or - 1o% More

by TREEBASICS
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Mike Naegele
Jan 27, 2020 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 23, 2020

Service was great , no take longer time to wait and my truck was good with service. people nice when I leave muy truck at service More

by natex15
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 23, 2020

Service is always good, parts prices are ridiculous I'm always pleased with the service but I was shocked that a rear tail light plastic lens costs $269.00. That's ridiculous! I also feel like the servi More

by TXW908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 21, 2020

Professional service always provided, fair pricing, knowledgeable service department. Facilities are superb, including a comfortable waiting area. Communication is always clear, direct and friendly. Be More

by Jdisanto0521
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 21, 2020

It was a pleasure working with Del Toyota on the recall for my Corolla. Staff was kind and accommodating. I would definitely recommend their services. More

by MARLEECOS
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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