Del Toyota - Service Center

Maintenance Everything was excellent. Service and the professional interaction with all the staff of the Service department. Matt was especially helpful in making Everything was excellent. Service and the professional interaction with all the staff of the Service department. Matt was especially helpful in making sure everything was done in time and even provided hands on assistance when a technician was not available. More

Airbag recall service Brought 4Runner in for airbag recall. I live about 40 minutes away..they said it would be around 3 hours so was given a loaner. Went back to pick up v Brought 4Runner in for airbag recall. I live about 40 minutes away..they said it would be around 3 hours so was given a loaner. Went back to pick up vehicle..fingerprints on the dash and when I went to clean noticed dash was not fully secure with all clips (easily visible bubble on passenger side). Called and they said to bring it in and they would look at it. Went in (again 40 minute drive each way) only to be told they would need another 3 hours as they had to once again take apart the dash. Made another appt, another loaner..and finally picked up my truck fixed correctly. Might suggest “fresh eyes” for quality control after vehicle is “fixed” to avoid having to go back 3 times. More

Great I felt like I was taken care of in an orderly and timely fashion - very comfortable accomodation any questions I asked were answered to my satisfactio I felt like I was taken care of in an orderly and timely fashion - very comfortable accomodation any questions I asked were answered to my satisfaction More

Service Great service on time all within expectations. Been using this service provider since 2012 and have been happy with the service and care provided each Great service on time all within expectations. Been using this service provider since 2012 and have been happy with the service and care provided each visit. More

Excellent service dealer!! My husband and I have been dealing with Del Toyota for over 30 years and have always been very satisfied with this dealership. Great place! My husband and I have been dealing with Del Toyota for over 30 years and have always been very satisfied with this dealership. Great place! More

Toyota Service care Have always had good results from all of my service trips to Del. Have had multiple cars (Toyota’s and others) that I’ve taken to Del and They’ve neve Have always had good results from all of my service trips to Del. Have had multiple cars (Toyota’s and others) that I’ve taken to Del and They’ve never let me down More

inspection and service Great place, fast service and every experience with Del Toyota has been positive. Love Abbie, plus great work by Josh Cartagena and other service men Great place, fast service and every experience with Del Toyota has been positive. Love Abbie, plus great work by Josh Cartagena and other service men not listed below are wonderful people and so helpful! Receptionist are great and customer service representatives. Thank you to everyone! More

Not Satisfied - Could have been much better I recently moved to this place and this was first visit to Del Toyota. I had my Oil Change, State Inspection and Emission Inspection scheduled in this I recently moved to this place and this was first visit to Del Toyota. I had my Oil Change, State Inspection and Emission Inspection scheduled in this appointment. My service advisor was Jerry Dyson. After the work is done and payment complete I found that Not a single coupon / discount offered by Del Toyota Dealership have been applied into my work bill. I have been before with more than 5 Toyota Dealerships (bought my Toyota car in 2011) and always and every time the advisor made sure all the coupons are applied just to make sure that customer get the best benefit and experience. But this did not happen here. Dealership person is the best who can let me know about the coupons what their dealership is offering, right? In my next appointment when I went to replace my battery and informed him, he was reluctant. Gave me a courtesy discount which was much less than what I was eligible for. Wow! According to him I have check the website and take the print out to show him, only then he would think about it. On the other hand, for the battery this gentlemen Mark Beury let me know that there is a ongoing discount, took printout and specifically wrote down on the estimation to make sure I get that. Trust me, I want this guy to my advisor. If an advisor inform the customer that a discount is on, trust me customer would appreciate that. You have to go a mile beyond your regular work responsibility. More

Questionable service time Hard to believe that it took 4 hours to perform diagnostic test on a sensor light issue with today’s current equipment and technology. I could belie Hard to believe that it took 4 hours to perform diagnostic test on a sensor light issue with today’s current equipment and technology. I could believe 2 hours, but not 4 More

Helpful staff Great service with really professional staff. I had a question about parts for a new truck we purchased. Could not have been more helpful and nice. Great service with really professional staff. I had a question about parts for a new truck we purchased. Could not have been more helpful and nice. More