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Del Toyota - Service Center

Thorndale, PA

4.4
1,619 Reviews

1,619 Reviews of Del Toyota - Service Center

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March 18, 2019

Service Toyota service department staffs are great! Recall service was an excellent!! I picked up my car earlier than what I expected time. Thank you so mu More

by park93559
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran
Mar 18, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2019

Inspection on crack windshield We have a 2018 HighLander with a cracked windshield, previously replaced a missing right bracket . After take a look at carefully, our windshield was More

by Highhope62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Mar 18, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 15, 2019

Friendly service Did not feel pressured to do anything that I did not want to do. Felt like everything that was recommended was something that was needed. I am very ha More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 17, 2019 -

Del Toyota responded

Art, we love hearing from our happy customers so thank you for taking the time to write this glowing feedback. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 15, 2019

Quick service The was good for the fact that I called in on Saturday morning and appointment at 130 and had my car back by 230. Great experience. More

by Hickster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 17, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your car, Hickster. I am happy to hear that everything went well for you. Drive safely! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 14, 2019

Long wait for an oil change I had an appointment at 9 for an oil change after 1 1/2 hrs I asked why not done and they said we will let your technician know and 1 he later It stil More

by mmeg36
Recommend Dealer
No
Employees Worked With
Mike Naegele
March 14, 2019

Entire staff could not be more attentive and polite. The only dealer to go to if you want to feel like the most important customer!! Every employee treats you like the most valuable person. More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morry,,,,Pat solomon, Abbie Hamid
Mar 14, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 14, 2019

Happy Del Toyota customer Got heated front seats installed in my 2017 Rav4. Service was excellent and now my ride is warm and comfy in all the right places:) More

by EDWARDSKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 14, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 08, 2019

No one usually smiles I've been going to this dealership for around 3 years and busy or calm no one seems to smile. I've only noticed 2 workers that consistently make me fe More

by bleudimple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence
Mar 10, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 04, 2019

10,000 mile checkup Service was great and the staff were great. The wait was what I was told it would be. Donuts and coffee were great. Very good service!!!! More

by jhashagen67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Donnelly , Mike Naegele
Mar 04, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 04, 2019

Always Great Sevice I will go back to Del Toyota because the service is always awesome and they are upfront with the estimate. I have never had a less than great experie More

by jdunnpsu91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 04, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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