1,431 Reviews of Del Toyota - Service Center
Del Toyota did a great job on my 4 Runner. They were friendly, professional, and fast. They explained everything well and followed up with me. I recommend them to anyone who needs auto service They were friendly, professional, and fast. They explained everything well and followed up with me. I recommend them to anyone who needs auto service. I will come back to them. More
Everything went well. No complaints. Service was good. I will say that when I arrived, there were not enough people available to check in cars. The wait was about 15 minut No complaints. Service was good. I will say that when I arrived, there were not enough people available to check in cars. The wait was about 15 minutes before someone came to assist. More
quick service, organized system, friendly staff. Waiting area is nice place to wait for your car. Waiting area is nice place to wait for your car. More
I waited for the car to be serviced and the time was very reasonable and complete. reasonable and complete. More
Over the past 20 years I have always had excellent service experience at Dell. My decision to continuing to purchase cars there is based to a great degree on this. I had a rain leak during which the service experience at Dell. My decision to continuing to purchase cars there is based to a great degree on this. I had a rain leak during which the initial contact with Dell was fraught with miscommunication and delays, which was to be honest, unusual. That being said this was the only exception to an otherwise perfect history with Dell. When we had finally got things straight our service contact, Mark, and his team performed exceptionally well. The leak was fixed, tested, the car was cleaned and deodorized, all at a reasonable price. Excellent work!!! Thank you! More
Great people and service. Very professional and honest They return phone calls and deliver on time Very professional and honest They return phone calls and deliver on time More
Service advisor and service manager refused to accept responsibility of damage done to drivers side carpet. The drivers seat was greased twice both the rails and inside where springs are located due to s responsibility of damage done to drivers side carpet. The drivers seat was greased twice both the rails and inside where springs are located due to seat sqeaking The area damaged is far back towards seat. No place near where you could naturally hold or rest your foot. They tried saying it’s from friction. I asked service manager to sit inside and tell me how they came to that conclusion. His answer after sitting inside”are you the only driver of vehicle and a walking device could cause that”. I am the only driver and I never had a walking device. There is a 2” perfectly round diameter hole where you can see the glue breakdown which is brittle. The nearby surrounding carpet fibers were brushed aggressively and can see the loose fibers hanging. I called another local Toyota dealership and they estimated in the $2000 range to replace carpet and labor. Del Toyota offered no resolution or acceptance of careless workmanship. Curious to see how the grease put in the seat cushion does in the years to come. Ultimately, after another visit they figured out the bolts of seat weren’t torqued to spec. Very disappointed with Del Toyota. More
The service department was amazing when I was in need of a new key and fob. Got me right in and took care of everything in record time! Thank you Del Toyota! a new key and fob. Got me right in and took care of everything in record time! Thank you Del Toyota! More
Del Toyota has been our service center and where we buy our new cars. The service team do a great job from the time we check in and have earned our trust. Thank you “Del”. our new cars. The service team do a great job from the time we check in and have earned our trust. Thank you “Del”. More
Son un exelente equipo de trabajo, la antencion es rapida, son empaticos con los clientes rapida, son empaticos con los clientes More