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Del Toyota - Service Center

Thorndale, PA

4.4
1,597 Reviews

1,597 Reviews of Del Toyota - Service Center

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June 25, 2023

No consideration for the customer. Puts their bottom line ahead of good customer service and customer retention. More

by mike3784
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service department
June 25, 2023

I was shocked when I found out that they charged less than the mom and Pop shop that I was used to going to. I have used them ever since and I will never turn back! Everyone there is kind, honest and mak More

by dawncrawford111
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 25, 2023

Car runs good comfortable waiting room didn't doo a hard sales pitch to upsell. They discussed what will be needed at next inspection. More

by pbr519
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Chila
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

The guy told me I failed inspection. But the paper said otherwise. The guy said i needed all this stuff, and I didn’t do it. Felt like he lied to me and made me think I needed something More

by justinashaffer20
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mark Beury
June 22, 2023

Very customer friendly and were understanding of my situation. Did not try to nickel and dime me. More

by RICHARD.CAIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Diagnosed my problem in 30 minutes and even brought me back to the maintenance bay to show me. More

by ELEMD2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
June 17, 2023

The dealer put wrong inspection sticker on my truck causing me to have to return the next day to fix it WASTING a half a day More

by lbingaman2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 16, 2023

The service at Del Toyota is outstanding. I have been very happy with their work, their attention to detail, and their communication. More

by Chani
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Del always get the car fixed correctly. However, and even thought the car has high mileage sand is beat up from being driven and parked in Philadelphia, your techs need to do a better job More

by W5qsdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
June 13, 2023

Quick and easy Only problem when you have Free lifetime oil changes you need to tell people they are responsible for the cost of the oil. I did not know that ahead of time. More

by WAGNER_PAINTING
Recommend Dealer
Yes
Employees Worked With
Scott
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