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Del Toyota - Service Center

Thorndale, PA

4.4
1,598 Reviews

1,598 Reviews of Del Toyota - Service Center

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July 14, 2020

Service is fast and correct. I wait while they do the work and they don't take more than an hour. Except for inspection, but that's to be expected. Everyone is friendly and professional. More

by G.E. Wells
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jul 15, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

July 09, 2020

Very pleasant folks to work with. The car was serviced and ready on time. The hours to pick up the car were available with our schedule. More

by jcparham
Recommend Dealer
Yes
Employees Worked With
Mike Naegele, Elizabeth Dempsey
Jul 10, 2020 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 09, 2020

Outstanding service. Mark informed me about an upcoming inspection which is due in August and he suggested to have it done today to avoid coming back in August. Great suggestions. More

by JESSE.JONES5091
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 10, 2020 -

Del Toyota responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 02, 2020

Great services best prices, they really treat you like family’s. I will recommend it to my friends and family. I like the coffe area More

by MILTHON34
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 06, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 02, 2020

Always receive great service and friendly customer service. We are pleased with the last service experience and will use them again as well as recommending them to our friends. More

by mlcorrigan
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Jul 06, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 01, 2020

Mark and the service team did a great job addressing my vehicle’s needs. Vehicle was serviced in a timely fashion and done the first time. More

by JOSEPHCOYLE
Recommend Dealer
Yes
Employees Worked With
Mark inservice
Jul 01, 2020 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 01, 2020

Great service. Professional, attentive and competent personnel. Would recommend Dell Toyota to anyone. Scheduled service and follow up was first class. Will always buy my new car here. More

by CHUCKTOPIA
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 01, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

June 30, 2020

Great Major and Minor Service I have been purchasing and having cars serviced with the Del team for over 20 years. Toyota quality is always great and the Del team always makes for More

by ittech68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Saia
Jun 30, 2020 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 30, 2020

I already filled out a survey and never heard back. A little skeptical about coming back for service. They recommended services that shouldn’t have been. More

by MJ
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 30, 2020 -

Del Toyota responded

That is not the kind of experience we seek to provide, MJ. Please contact us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 30, 2020

Quick and thorough. My car was finished much faster then expected, and I forgot to ask for an oil change, and when I requested one on the phone I had been informed it was already done based on my mileage. O More

by PikiNiki
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 30, 2020 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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