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Deland Kia

Deland, FL

Overview
Employees
Reviews
Vehicles
4.7
2,754 Reviews
Your Premier Central Florida KIA dealer is DeLand KIA. Our dealership serves the entire region and keeps an excellent line of brand new Kia's and the latest model pre owned cars, trucks, vans and SUVs. Visit our location and test drive our New Kia Carnival, EV9, Telluride, Sorento, Sportage, Seltos, Niro, EV6, Soul, K5 and K4 today. At Deland Kia our goal is to make your buying experience, one to remember.
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2322 S Woodland Blvd

Deland, FL

32720

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Showing 2,754 reviews

September 29, 2023

Great customer service. Great work service on my vehicle. Not too long of a wait when serviceing the vehicle depending on what issues are there. Proud to be a customer. Than More

by TLADAMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola
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Sep 29, 2023 -

Deland Kia responded

We're proud to have you as a customer! It's wonderful to hear that you've experienced great customer service and quality work on your vehicle at Kia. Your satisfaction is our priority, and we're here to provide timely and reliable service.

September 29, 2023

Work was performed very fast. The waiting room was clean and will lit.Eveyone was very polite. More

by JOHNDAVIDKSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Oct 04, 2023 -

Deland Kia responded

We're delighted to hear that your service was performed quickly and efficiently, and that you found our waiting room comfortable and our team polite. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need further assistance in the future, feel free to reach out. Safe travels!

September 29, 2023

Rotated but didn't fill the tires to spec. Oil change was ok. Inspection was completed. More

by rrhermann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola, John Carlin
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Oct 04, 2023 -

Deland Kia responded

Thank you for providing feedback on your recent visit. We apologize for any oversight regarding the tire pressure, we understand how frustrating that must be. We're glad to hear that the oil change and inspection were completed to your satisfaction. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us.

September 29, 2023

Excellent service from our salesmen Bryan and Dave. The final price was exactly as we agreed over the phone/email. They did not try and renegotiate anything after we arrived to pick up the vehicle. A More

by Johncbfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Rabias
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Oct 04, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Bryan, Dave, and Alexandra provided you with excellent service and that the final price matched your agreement. Transparency and professionalism are essential to us, and we appreciate your feedback.

September 28, 2023

Jordan in service was great he was helpful and informative. I would recommend KIA anytime. More

by KRISTEN.MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that Jordan in our service department provided you with helpful and informative assistance. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

September 28, 2023

Excellent customer care, prompt service. Extremely polite, couldn’t ask for better service or a better advisor. More

by davemyster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 29, 2023 -

Deland Kia responded

We're delighted to hear about your excellent customer care experience, prompt service, and the extremely polite advisor who assisted you. Providing top-notch service is our goal, and your satisfaction is our reward.

September 27, 2023

It was the best service I ever had And I cannot wait until my next service More

by ariah03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you had the best service experience ever! Your satisfaction is our top priority, and we look forward to providing you with excellent service during your next visit.

September 27, 2023

If I could give a zero I would. High pressure sales- do not show you the sales invoice until after purchase. Sale price marked up way above sticker price. Sales team will say anythi More

by MMC4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Melendez
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Sep 29, 2023 -

Deland Kia responded

I'm truly sorry to hear about your negative experience. These are not the standards we aim for at our dealership. Your feedback is valuable, and we take it seriously. To discuss this further please contact our general manager, John Carlin, at 386-734-7800.

September 27, 2023

Exceptional service! ! Each time I go to the dealership the swece department is phenomenal. They always do amazing work and the customer service is the best! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you consistently receive exceptional service from our dealership's service department. Providing amazing work and top-notch customer service is our commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with outstanding automotive care in the future.

September 27, 2023

After waiting 2 hours for an oil change I went and asked what was taking so long. I was told they would go check on it. 20 minutes later no one told me anything so I went back and asked. The same person was More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 29, 2023 -

Deland Kia responded

We apologize for the extended wait time without communication and for not addressing the recall during your recent visit. We understand that this experience fell short of your expectations, and we are truly sorry for any inconvenience caused. Please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

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