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Deland Kia - Service Center

Deland, FL

4.7
1,600 Reviews
Call Service Center (386) 734-7800

1,600 Reviews of Deland Kia - Service Center

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August 31, 2023

Service department respects my vehicle while doing excellent work the first time. They are the best. They keep my vehicle running at its peak performance, always courteous and professional. Great team More

by Tjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carlin
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Sep 01, 2023 -

Deland Kia responded

Glad to hear that your car is running as it should, Tjr! We pride ourselves on providing excellent service and thank you for the five-star rating.

August 30, 2023

service department was great at repairing my tire without an appointment while we waited. also, went ahead and changed my oil and checked everything over. also, john, jordan and woman in service department h More

by OSHUNBRZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jordan, john and woman in service department
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Aug 31, 2023 -

Deland Kia responded

What a relief for the quick tire fix, oil change, and inspection! And we're happy to hear that John, Jordan, and our other service representatives gave you the attention you deserved. Thank you for the great rating, OSHUNBRZ97!

August 30, 2023

Service department was very accommodating and performed service needed. Waiting room was clean and comfortable. More

by GFROST5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Deland Kia responded

We appreciate your positive feedback, GFROST5! You sound like you had a great experience with service and in our waiting room. Thanks so much, and we look forward to seeing you again!

August 30, 2023

My service coordinator, Derrick, does a great job—professional and attentive. Just had new brakes installed this last visit, and the service took about half the time I was expecting. Good job! More

by wickly1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
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Aug 31, 2023 -

Deland Kia responded

Glad to hear that Derrick did such a great job! Best of luck with your new set of brakes, and we're thrilled that it was completed in a timely manner. Thanks so much for the excellent review, wickly1104!

August 29, 2023

Jorge is always kind and knowledgeable. He takes time to make sure everything is done properly. More

by FREEDOMBEARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 30, 2023 -

Deland Kia responded

Thank you for your feedback! We're pleased to hear that Jorge consistently provides kind and knowledgeable assistance. Your satisfaction is important to us, and we're glad he takes the time to ensure everything is done properly.

August 29, 2023

Needed to change my original appointment and was no problem getting a new one scheduled More

by jon61jonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 30, 2023 -

Deland Kia responded

We're glad to hear that we could accommodate your schedule change without any issues. Your convenience is important to us, and we're here to make your automotive experiences as smooth as possible.

August 29, 2023

I had to wait 2 1/2 hours for an oil change. Too long a wait. More

by tahimybassoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Deland Kia responded

We're sorry to hear that you had a negative experience working with our service team. We understand that your time is valuable and long wait time can be frustrating. If you would like to discuss your experience please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

August 29, 2023

Service was fast. Our service advisor, Jorge, was very informative and updated me often about my car. More

by Victor Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
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Aug 30, 2023 -

Deland Kia responded

We're pleased to hear that you had a fast service experience and that Jorge provided informative updates about your car. Your satisfaction is important to us, and we're here to make your service visits smooth and informative.

August 29, 2023

I've been a customer for over 10 years! ! Love Deland Kia!! Super service department!!! More

by PRINCESSDIANA4266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Aug 30, 2023 -

Deland Kia responded

Thank you for your continued loyalty over the past 10 years! We're thrilled to have you as a valued customer and are pleased to hear that you love our service department. Your satisfaction is important to us, and we're here to assist you with anything you need related to your Kia vehicles.

August 29, 2023

Best communication always the best service everytime i go ther3 for service! Thanks Service department Racquel More

by Barnettp4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Selig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that you appreciate our communication and consistently receive the best service during your visits. Your satisfaction is important to us, and we're here to assist you with anything you need related to your service needs.

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