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Dellen Chrysler Dodge Jeep RAM

Greenfield, IN

Overview
Employees
Reviews
Vehicles
4.8
667 Reviews
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2640 West Main Street

Greenfield, IN

46140

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Showing 667 reviews

January 09, 2024

Service for oil change and 20,000 mile service was quick and everyone was very friendly. More

by steffeyo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your few words about the Dellen Chrysler Dodge Jeep Ram service's efficiency and cordiality during your oil change and 20,000-mile maintenance. Appreciated!

January 06, 2024

Absolutely satisfied with the service. Will always return to this dealer if possible. 88 8 More

by rwiles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive words about the service at Dellen Chrysler Dodge Jeep Ram. It's good to hear you would return whenever possible.

January 05, 2024

easy to setup an appointment and friendly service Tammy is great! Oil change tire rotation and fix the roof rack was fast about 1 hour. I was expecting 2-2.5 hours More

by jacquismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your feedback. We aim to make appointments and services such as oil changes, tire rotations, and roof rack repairs at Dellen Chrysler Dodge Jeep Ram hassle-free. Your review will be shared with our team.

January 04, 2024

Dan was very courteous and helpful. He took his time and made my service appointment as quickley as possible. More

by jth7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannon evans
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive notes about our service at Dellen Chrysler Dodge Jeep Ram. We are glad you found the team, and especially Dan, to be helpful and efficient. Leave no stone unturned when it comes to customer satisfaction is our aim!

January 04, 2024

Professional and pleasant staff that are prompt with scheduled services. Wait time for oil change was 2 days but minimal wait once you were there for the actual service. More

by threepoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Your kind summary of the staff and scheduled services at Dellen Chrysler Dodge Jeep Ram is appreciated. Better yet, it's good to hear that the wait for your oil change was negligible once you got in. Thank you for sharing your experience with us.

January 03, 2024

We have been very satisfied with Dellen and that is why we always return to Dellen More

by loron68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your continued trust in Dellen Chrysler Dodge Jeep Ram. It's rewarding to know we've met your satisfaction repeatedly. Here's to many more successful visits.

January 02, 2024

I had a number of issues with Dellen's service: * I did not receive text or phone updates on the status of my car * I was charged $1,600 for a brake job! * When the car was returned to me it had new tran More

by Brian Good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Brian, Your feedback is taken seriously here at Dellen Chrysler Dodge Jeep Ram. If possible, I would like to speak with you about your time with our Service Team and the services that were completed on your vehicle. Please contact me directly at your earliest convenience. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

December 28, 2023

Great experience. Sales/staff were wonderful! Will recommend to friends and family! They even called after purchase to be sure I didn’t have any questions or concer More

by rebeccafreeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner Nick Dellen even stopped in to greet us.
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Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your recommendation and are glad you had such a positive experience with Dellen Chrysler Dodge Jeep Ram sales staff. Always here if you have more questions about your purchase.

December 28, 2023

He addressed my issues. Stelantis on the other hand really drops the ball on honoring my warranty forever. More

by skippy46902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
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Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for choosing Dellen Chrysler Dodge Jeep Ram. We value your feedback and trust in our services, despite potential issues with Stelantis honors on warranty. Let's keep moving forward together.

December 28, 2023

very courteous and responsive service. Dellen associates were helpful. I found the review of my new vehicle was very good More

by csgrenisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Rudd, Michael Malone
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Apr 12, 2024 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are pleased you found our team at Dellen Chrysler Dodge Jeep Ram to be courteous and helpful. We hope you enjoy your new vehicle!

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