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Dellen Chrysler Dodge Jeep RAM

Greenfield, IN

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Employees
Reviews
Vehicles
4.7
727 Reviews
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2640 West Main Street

Greenfield, IN

46140

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Showing 727 reviews

April 10, 2023

I purchased a Rear Window for my 2014 Jeep Wrangler because the rear defrost didn't work. While still under warranty of the new rear window. I took it back to Dellen because it to had never worked. I More

by miriamdrolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Poppino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown...
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you regarding the experience you have shared and the feedback in regard to our Service Team. Would you please reach out to me at a time that is convenient for you to discuss this further? Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

April 10, 2023

Outstanding communications and service. Pleasant and friendly staff. Clean waiting area. Competitive service prices. I drive 90 miles one way to get my truck serviced at this dealership. More

by msgabou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thanks for the great rating. Here at Dellen Chrysler Dodge Jeep Ram, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

April 08, 2023

Very helpful in my decision making! Financing process was clear and easy, and the team was super nice! More

by kwilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are thrilled that our Sales Team could help you make a decision on your new car and make the car-buying process clear and easy for you. We hope you are enjoying your new car. If you need any help with it down the road, please let our friendly team at Dellen Chrysler Dodge Jeep Ram know.

April 07, 2023

Excellent customer service from start to end. Sent pictures and answered all my questions and concerns . A great person and easy to talk to. More

by eddie_gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Rudd
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you so much for leaving us this outstanding 5-star review. It makes us pleased to learn that our staff could assist you with all of the questions you had and provide you with exceptional customer service. We hope to work with you again here at Dellen Chrysler Dodge Jeep Ram in the future.

Apr 08, 2023 -

eddie_gibson responded

Thank you for the great service even after the sale .

April 07, 2023

Dellen’s service was quick and polite. They offered water and snack if I needed it. The lounge was comfortable and quiet while waiting. More

by Kwjewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Gray
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was polite and quick ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

April 07, 2023

Nice job. Very thorough fast service was not left waiting definitely a personal touch for service More

by jtolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave us this exceptional 5-star review. We are delighted to learn that our Service Team could get your vehicle back out on the road promptly. You can be sure to expect this same level of customer service from us here at Dellen Chrysler Dodge Jeep Ram, no matter what assistance you require.

April 06, 2023

They were Friendly and efficient on service. Job well done. Will definitely go back to dellen More

by jrihm844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was efficient and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

April 05, 2023

Great customer service, employees was very nice and got right to me. I definitely would recommend this dealer. More

by jdwilkinson0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Rudd
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Apr 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a great experience with us at Dellen Chrysler Dodge Jeep Ram and that our team provided you with excellent customer service. Our goal is to make all our customers' visits as smooth and stress-free as possible, and we're glad we could assist you in a timely manner. Again, thank you for recommending us, and we hope to serve you again in the future.

April 05, 2023

They are great but it’s frustrating when you make an appointment and others come in after you for the exact same service and they are finished way before you. Two hours for an oil change and tire rotati More

by wendyefda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at Dellen Chrysler Dodge Jeep Ram and I would like to discuss the timeliness of your recent service visit. Please reach out to me if you would like to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

April 04, 2023

Gary is always kind and helpful. He made sure I got what I wanted with no issues. More

by jamyea04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Sales Team was kind and helpful ensuring you had great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

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