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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
269 Reviews
Call Service Center (317) 462-9982

269 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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April 05, 2023

Great customer service, employees was very nice and got right to me. I definitely would recommend this dealer. More

by jdwilkinson0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Poppino, Jarret Rudd
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Apr 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a great experience with us at Dellen Chrysler Dodge Jeep Ram and that our team provided you with excellent customer service. Our goal is to make all our customers' visits as smooth and stress-free as possible, and we're glad we could assist you in a timely manner. Again, thank you for recommending us, and we hope to serve you again in the future.

Helpful
April 05, 2023

They are great but it’s frustrating when you make an appointment and others come in after you for the exact same service and they are finished way before you. Two hours for an oil change and tire rotati More

by wendyefda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at Dellen Chrysler Dodge Jeep Ram and I would like to discuss the timeliness of your recent service visit. Please reach out to me if you would like to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

Helpful
April 03, 2023

Great experience thanks for being so caring about your customers and their happiness it means a lot More

by dkfishburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Apr 03, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we truly appreciate your excellent 5-star review with us here at Dellen Chrysler Dodge Jeep Ram. It makes us happy to learn that your visit was great and satisfactory. We are always happy to assist you.

Helpful
April 03, 2023

Even through my frustration with the problem they were understanding. I appreciate their efficiency and friendliness. More

by lmlilligsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Apr 03, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your kind review and feedback. We appreciate learning that your experience here at Dellen Chrysler Dodge Jeep Ram was efficient and friendly, and we hope you have a wonderful rest of your day.

Helpful
April 03, 2023

A little slow in getting checked in but everything else was fine. Always room for improvement. More

by mkmm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Apr 04, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for the great rating and review. It was our teams pleasure to do business with you here at Dellen Chrysler Dodge Jeep Ram. We thank you for your business.

Helpful
April 01, 2023

The staff were very knowledgeable and friendly. I was kept informed throughout the entire service process. More

by bob.wall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Apr 02, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with at Dellen Chrysler Dodge Jeep Ram.

Helpful
March 31, 2023

Called the dealership and asked how long it would take to get an appointment with them for the recall! Was told to come on in and they would get me in 45 minutes later I was on my way!! Great job Dan Elliott More

by kwagner8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
Report | Print
Apr 01, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at Dellen Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

Helpful
March 31, 2023

Service time "in-and-out" with ease. Needed part ordered, follow-up in place. Service time less than expected. THANKS More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Helpful
March 29, 2023

Helpful, polite, thorough with their service. It was also fairly quick. The waiting room was nice and snacks and beverages were provided. More

by lindawire48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
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Helpful
March 29, 2023

Very friendly, nice place, people, etc. Too many words are needed for this review. Thanks. More

by zljarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea on names...
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Helpful
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