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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
459 Reviews

459 Reviews of Delray Buick GMC - Service Center

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January 22, 2025

We have been using Delray GMC for our service for over six years and we have been completely satisfied with every aspect of your company. This is why we just bought our third vehicle from you. We deal wit More

by Brtrm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sengelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Delray Buick GMC responded

Thank you for your continued trust in Delray Buick GMC! We're delighted to hear that Robert and Bob have consistently provided excellent service over the years. Enjoy your new vehicle, and we look forward to serving you again in the future!

January 22, 2025

Very professional from start to finish. John was a great salesman and assured I left in the car for me and not for him. More

by PHATPLAYA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tambone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Delray Buick GMC responded

We're delighted to hear that John provided a professional experience at Delray Buick GMC and helped you find the perfect car. Thank you for sharing your positive feedback!

January 18, 2025

From the moment I pulled up to getting out I was greeted in under a minute. The team was kind and helpful. I had 2 flat tires and they were replaced them in under 90 minute. Keep up the great work. More

by keri
Recommend Dealer
Yes
Employees Worked With
Trevor Omstead
Jan 20, 2025 -

Delray Buick GMC responded

Keri, we're delighted to hear that our team at Delray Buick GMC was able to assist you promptly and efficiently! Thank you for sharing your experience with us. Safe travels ahead!

January 17, 2025

Happy with the service. Wait time to register and work time was reasonable. Frank was helpful and friendly. More

by COOPER031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Delray Buick GMC responded

We're delighted to hear that Frank provided helpful and friendly service at Delray Buick GMC. Thank you for sharing your positive experience with us!

January 16, 2025

Poor customer service every time your call get transferred to the person that can help you they never answer the phone or call you back More

by RUBJEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danna Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Delray Buick GMC responded

I'm sorry to hear about your experience with our customer service. We strive for prompt and helpful communication, so it's disappointing that we've fallen short here. We will share this feedback with our team for improvement.

December 28, 2024

Great Experience,. .no reservation recommending this dealership for sales. I have not scheduled any service but I expect that to be pleasant as well More

by BROWN_STANLEY
Recommend Dealer
Yes
Employees Worked With
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in Parts (5 Star), Chris Evans in Collision (5 Star)
Dec 30, 2024 -

Delray Buick GMC responded

We're delighted to hear you had a great experience with us at Delray Buick GMC! We appreciate your recommendation and look forward to providing you with excellent service in the future.

December 28, 2024

Dedicated employee. Overall great guy no issues. Kept me informed about my vehicle. Thank you More

by vancampj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Delray Buick GMC responded

We're thrilled to see the positive feedback! Thanks for choosing Delray Buick GMC and let us know if we can do anything else for you.

December 25, 2024

Never told us about the missing grill part & my cell phone is still not working properly. More

by SUSANDUB1
Recommend Dealer
Yes
Employees Worked With
Craig & Dawn
Dec 26, 2024 -

Delray Buick GMC responded

We're apologize for the miscommunication regarding the grill part. If you would like further assistance with the cell phone issue, please feel free to reach and out and we'd be happy to see what we can do!

December 20, 2024

The DelRay GMC & BUICK DEALERSHIP is top notch in my book. I’ve purchased or leased 2 cars from your dealership. John TAMBONE, our sales professional extraordinaire and the management team were exempl More

by NINA2296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tambone
Dec 23, 2024 -

Delray Buick GMC responded

Thank you for sharing your experience with Delray Buick GMC! We're delighted to hear that John Tambone and our team provided exemplary service throughout your visits. We appreciate the kind words about our service department, and we're glad you're enjoying the complimentary perks. Looking forward to seeing you again soon!

December 19, 2024

Outstanding. Great Service, communication and Detail. Was checked on while I was waiting and given plenty of updates. More

by CEVANS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Delray Buick GMC responded

We're delighted to hear about your outstanding experience with our team at Delray Buick GMC! Providing excellent service and keeping you informed are top priorities for us. Thank you for sharing your feedback!

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