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Denton Mazda
Denton, TX
1,443 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,443 reviews
December 11, 2021
Very clean and friendly. I throughly enjoyed doing business with Chris. He was so kind and thoughtful. He made the process quick and easy! business with Chris. He was so kind and thoughtful. He made the process quick and easy! More
by alexgee345
Employees Worked With
December 01, 2021
This is my third Mazda purchased from this dealership. It's always a great experience! Chris was wonderful and made our visit enjoyable. It's always a great experience! Chris was wonderful and made our visit enjoyable. More
by mwalde84
Employees Worked With
September 11, 2021
Best customer service ever! This place will find you a perfect car for you! I loved my experience here I would love to come back. perfect car for you! I loved my experience here I would love to come back. More
by soojihong26
Employees Worked With
August 21, 2021
Let's be honest, buying a car is akin to going to get a physical, it's not fun at all. This past Thursday, we were in the market to immediately buy a vehicle. Our son is turning 16 next week and we needed physical, it's not fun at all. This past Thursday, we were in the market to immediately buy a vehicle. Our son is turning 16 next week and we needed an additional car. Being frank here, Mazda wasn't our first choice. Rather, my wife had her eyes on a Subaru. That didn't pan out as the car was literally sold between two phone calls. With that we decided to hit "automobile row" on IH35 there in Denton as there would be several options, albeit it somewhat limited due to market conditions. The first dealership we visited was for a domestic nameplate across the street. However, there was no agreement on pricing. Then, we made our way over to a dealership just down the road from you. Won't give their name, but let's just say it begins with the letter that is between G and I. A kind salesman greeted us and we found a unit that we would have been satisfied with. MSRP is what we were willing to pay, including a down payment of approximately 20%. Then they dropped the bomb. There were over $1700 in dealer ads. They would not budge, even though the equipment hadn't even been installed yet. After getting the second "no" from the manage holed up in the sales tower, we were out the door. The salesman came out stressing they were "good adds" but admitted the practice was misleading. Upset, we left and approached Classic Mazda of Denton. It was twenty minutes before closing, but I assured my wife that any salesman worth dealing with would be happy to serve us. Enter Colin. He introduced himself at which time I asked point blank if the price was all in (less TTL, etc.) Hearing that the pricing was "honest", we were ready to discuss a unit on the lot. In just under an hour, we conducted a test drive, filled out an application, got approved, and "signed the dotted line." Colin was a joy to meet and work our deal with. The F&I experience was pleasant as well. That too, is something that is rarely said. Working in the industry on the finance side for a non-captive lender, I was thrilled with the lack of games related to the APR. Andrew is to be commended for his ethical business practices. Due to a recall, we took delivery yesterday, with Colin ensuring we knew (refresher) all the features our new car had. In closing, I mentioned the experience down the road to clearly illustrate the difference people will see in dealing with some of your competition. Skip the crud...go straight to Classic Mazda of Denton, even if it involves driving past other lots! More
by TarrantJK
August 21, 2021
Excellent experience at Classic Mazda! Chris Garner is knowledgeable, friendly and excellent at communicating. Andrew in finance was patient and experienced. Overall I would recommend this dealership to knowledgeable, friendly and excellent at communicating. Andrew in finance was patient and experienced. Overall I would recommend this dealership to anyone! No haggle and good inventory. More
by jen4902
August 06, 2021
Chris was very friendly, what I appreciated most is that he took the time to help me personalize my car, and said if there was anything we forgot, to give him a call or stop by and he’d help me out! he took the time to help me personalize my car, and said if there was anything we forgot, to give him a call or stop by and he’d help me out! More
by cmbelyan
Employees Worked With
July 14, 2021
Chris was extremely helpful and understanding of our needs for a new car. He was amazing and knew what he was talking about. He was also knowledgeable about the vehicles we were interested in. needs for a new car. He was amazing and knew what he was talking about. He was also knowledgeable about the vehicles we were interested in. More
by Neal
Employees Worked With
July 09, 2021
Great experience and easy process. It was a blessing to work with Chris and finally found my car. We did not get the run around like other dealerships we have went to. The team is great and if you need a r work with Chris and finally found my car. We did not get the run around like other dealerships we have went to. The team is great and if you need a really good car and would like to have a really good sales specialist Chris is the way to go :-) More
by baileyrayne37
June 21, 2021
Great experience buying at Classic with Chris Garner. Low pressure, good knowledge, great car! Low pressure, good knowledge, great car! More
by nashhambly
May 25, 2021
Had a great experience. Loved working with Chris. Definitely worth the drive to Denton! I’m loving my new car. Thank you all so much. Definitely worth the drive to Denton! I’m loving my new car. Thank you all so much. More
by jazanpowell
Employees Worked With
