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Dependable Chrysler Dodge Jeep Ram

Canoga Park, CA

4.4
554 Reviews
We are a family owned and operated business and we have been here for 50 years, serving Canoga Park, Woodland Hills, Simi Valley, Chatsworth, Agoura Hills, Calabasas, Van Nuys, Glendale, Granada Hills, Encino, North Hills and anywhere else in the San Fernando Valley. Our number 1 goal is to ensure each and every single customer has the best, possible experience when they visit our dealership.
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21415 Roscoe Blvd

Canoga Park, CA

91304

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Showing 554 reviews

November 07, 2022

Eric spent time showing me and teaching me all about my new Jeep. I drove away with so much confidence. More

by SMFLORES2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric.
Nov 07, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2022

I would avoid them like the plague. I have never in my life received such attitude and been disrespected as a client by the business owner like I have here. My car was there for 5 weeks More

by Zara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 23, 2022

Fast and friendly service They explain everything well and made it easy to purchase a vehicle More

by MORALESVALAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dependable Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 21, 2022

Great people, a pleasure to do business with. I met the owner, it was a pleasure talking to him. Derek was great, personable and easy to work with. Thank you! More

by JAIME.FAVELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dependable Chrysler Dodge Jeep Ram are glad to have you as a customer.

September 02, 2022

I was charged for loaner vehicle while my Durango was being serviced for a few days. Over $200. I was told by Dwayne & Roy in service that enterprise does that a lot. It happens often. But they ignored m More

by JohnnyLimo
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy the service mngr
Sep 06, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Johnny, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 28, 2022

The staff was very helpful and friendly. I would use this dealer again in the future. More

by CENTRALVALLEY27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 23, 2022

Typical "sleazy-used car salesman" changes price during negotiation, tells one price on the phone, but it's different once you get there. Sales manager is rude. Cursed on phone, and tried to play "bad cop" More

by desertbird75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 12, 2022

Baits customers with false promises. Allows you to wait for several months for preserves vehicle to arrive and then fails to follow through on promises. Places undue pressure - not a fri More

by CHASE39
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 17, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Chase, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2022

Great customer service with a solid attention to detail and making sure the consumers needs are met and exceeded. More

by POSITIVEROB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Demetre
Jul 12, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dependable Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

June 24, 2022

Amazing and personal service. Always followed up with my custom order and addressed all my concerns. Truly felt like doing business at a family owned dealership. Highly recommend More

by paulanvar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jun 27, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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