Desoto CDJR
Arcadia, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Came in for 1st service since purchasing my vehicle from Desoto in January.inquired if there were any bulletins on my 150 regarding excessive oil consumption.There was , and a reprogram of my pcm was comple Desoto in January.inquired if there were any bulletins on my 150 regarding excessive oil consumption.There was , and a reprogram of my pcm was completed. New dipstick as well. Thanks for checking it out for me Shawn. Good job. More
They treat me well better than family they put up with a lot I’m happy to be part of that family. I can still go to my salesman and he will give me information when I need it. Service manager is always atte lot I’m happy to be part of that family. I can still go to my salesman and he will give me information when I need it. Service manager is always attentiveAnd gives me good advice. The XTD sharp has done a lot of work for me and I always feel good about what they do y’all have a great team there More
JR was great and helped fix a problem with the Buick, that happened the day we picked it up. For a great salesperson, see JR. that happened the day we picked it up. For a great salesperson, see JR. More
Bought the vehicle online, had it delivered the next day. That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us (-1 Star), the v That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us (-1 Star), the vehicle was as expected. Unfortunately, they've been non responsive with regards to the other stuff they said came with the vehicle, like the 1 year satellite radio and the warranty information, which I've requested information on several times now. I'd like my satellite radio, and I'd certainly like the warranty documentation. I requested the info from "JR" when he delivered the vehicle and was told that "back in his day, they did it different, but that he'd check on it". He never got back to me. (-1 Star) I subsequently received a "thanks for your business, please let me know if you have any questions, and please review us on Google" email. I responded with an "I'd like that information" email. I received a response from Bethany saying "JR is out today and he'll dig into it when he returns". I followed up several days later with both a phone call and an email. No response. (-1 star) I'll update the review if they bother to make it right. EDIT: The sleazy used car salesman "JR" called and said "oh that window sticker was just for information on the equipment; not what we were selling you". CAVEAT EMPTOR More
Great customer service everyone was super friendly all I needed was an oil change and I didn’t wait long at all... I would definitely recommend to others needed was an oil change and I didn’t wait long at all... I would definitely recommend to others More
You will certainly never find a better dealer both in sales and service. Our purchase last year was perfect and the sales department has been top notch every time. sales and service. Our purchase last year was perfect and the sales department has been top notch every time. More
Greg was amazing I explained the much needed maintenance for our upcoming trip and our very tight time crunch to get our vehicle in and out that day he by far Exceeded Any expectations I may have had Than for our upcoming trip and our very tight time crunch to get our vehicle in and out that day he by far Exceeded Any expectations I may have had Thank you Greg More
Exceptional service. The level of professionalism that was displayed, the employees were kind, and great experience. I definitely will be a returning customer to this location. was displayed, the employees were kind, and great experience. I definitely will be a returning customer to this location. More
As always, all was perfect. Greg was our service advisor. We had the front end aligned , oil, oil filter and fuel filters changed while the truck was in. We had the front end aligned , oil, oil filter and fuel filters changed while the truck was in. More



