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Desoto CDJR

Arcadia, FL

4.5
148 Reviews
Your Dodge, Jeep, Ram and Chrysler Dealer Serving – Arcadia, Sarasota, Punta Gorda, FL, and Beyond Our team at DeSoto Chrysler Dodge Jeep Ram would like to thank you for visiting our website! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers’ needs. Located in Arcadia, Florida, the staff at DeSoto Chrysler Dodge Jeep Ram will help you find the Dodge, Ram, Jeep or Chrysler vehicle you want. At DeSoto Chrysler Dodge Jeep Ram, we offer a searchable online inventory of new Dodge, Ram, Jeep and Chrysler models, along with well-maintained used cars in Arcadia by today’s top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Dodge, Jeep, Chrysler or quality used car that you have been searching for. For years, the financial staff at DeSoto Chrysler Dodge Jeep Ram has offered expert advice for those seeking an affordable car loan in Arcadia or a Dodge, Jeep or Chrysler lease near Sarasota. Our service doesn’t just stop there. Arcadia customers can come in and take advantage of our knowledgeable Dodge, Jeep, Chrysler car and Ram truck repair technicians and a fully-stocked inventory of Dodge, Jeep, Ram and Chrysler auto parts in Arcadia, FL. Whether you are looking for a Dodge, Ram, Jeep or Chrysler, or a pre-owned car or truck, DeSoto Chrysler Dodge Jeep Ram is here to help. If you don’t see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, see directions below for driving directions. We are conveniently located at 3039 SE Hwy 70. The entire staff at DeSoto Chrysler Dodge Jeep Ram looks forward to serving you!
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3039 SE Hwy Florida 70

Arcadia, FL

34266

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Showing 148 reviews

May 25, 2021

Great customer service everyone was super friendly all I needed was an oil change and I didn’t wait long at all... I would definitely recommend to others More

by ROANREBECCA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Ollison, joanna Gaitan, Clint Slaggy, CJ Hunsicker, Christy Malin, Jennett Behnke, Matthew Hunter, Elmer Johnson
May 25, 2021

Bought the vehicle online, had it delivered the next day. That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us (-1 Star), the v More

by nickmiller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Ollison
Jun 08, 2021 -

Desoto CDJR responded

You make it seem like we've done something wrong. You purchased a used car --- not a new car. You knew that. A full free trial of satellite radio and factory warranty comes with a brand new car -- not a used car. A copy of the original window sticker was given to you for information purposes only. I don't know why you would think a used car is a new car simply because we provided a copy of the window sticker. (Many online services, like CarFax, provide copies of the original window sticker for reference on a used car - just like we did) You confronted our agent and demanded a free trial of satellite radio just as if it were a new car. When you were told that we could not do that, you threatened our agent with a bad review unless we did. So, now you've written a bad review. DeSoto enjoys a long history of happy customers and in review after review our customers know us and praise us! We delivered a used car to you - from 4 hours away. We'll never see you again. So now you concoct a story that coffee dribbles and crumbs were in the car - something hard to prove either way. Please be assured that you will have your plates and motor vehicle work completed as soon as they are processed by the state. We regret your displeasure, but are kind of dumbfounded by your misunderstanding of the difference between what's new and what's used....

May 24, 2021

Exceptional service. The level of professionalism that was displayed, the employees were kind, and great experience. I definitely will be a returning customer to this location. More

by j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 24, 2021

Greg was amazing I explained the much needed maintenance for our upcoming trip and our very tight time crunch to get our vehicle in and out that day he by far Exceeded Any expectations I may have had Than More

by brittanycombs2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
May 24, 2021

You will certainly never find a better dealer both in sales and service. Our purchase last year was perfect and the sales department has been top notch every time. More

by aandarogers1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Ollison, joanna Gaitan, Clint Slaggy, CJ Hunsicker, Christy Malin, Jennett Behnke, Matthew Hunter, Elmer Johnson
May 21, 2021

Great trade experience and comfortable, no pressure effort on behalf of the staff. Definitely an absolute consideration for the next vehicle. Kudos to Tyler Jackson for his help with the trade repai More

by hweyrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Ollison
May 21, 2021

Best service i have ever received. Highly recommend there use. Service manager very attentive to our needs and made our vehicle a priority to fix. More

by nmastroeni0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Ollison, Clint Slaggy, CJ Hunsicker, Christy Malin, Jennett Behnke, Matthew Hunter, Elmer Johnson
May 21, 2021

Lol well it was an experience, couple hundred plus dollars later just to replace a tail light bulb . But I have a sense of humor they did spend a couple hrs . I’m old first you replace the bulb , the More

by jrjrrohrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Christy is always the best and goes out of her way to make the purchase a great experience. Lee in the parts department is very knowledgeable and always returns my call More

by DrPogue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Malin
May 21, 2021

No appointments are accepted for motorhome service for some reason. RV sits until the service dept. can work it in. Repair did not fix problem. More

by just29ducky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn
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