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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
November 10, 2021
Was being treated terribly until the the manager started helping me. The sales associate the manager assigned to me was fantastic. Had it not been for them, I would have given 1 star for the customer servic helping me. The sales associate the manager assigned to me was fantastic. Had it not been for them, I would have given 1 star for the customer service I received. More
by NICOLED02
Verified Customer
November 10, 2021
We leased our second Niro Plug-in hybrid from them when our previous lease ran out. our previous lease ran out. More
by New Kia Owner
November 10, 2021
Extremely long time with vehicle, poor communication to the customer and over charged for services the customer and over charged for services More
by Realbig.rg
Employees Worked With
Other Employees :
Sandra Sawicz, Rich Petri
November 10, 2021
Staff is always friendly, and always happy to answer any questions I might have, also very helpful too! questions I might have, also very helpful too! More
by ERIKAE680
Employees Worked With
November 10, 2021
Service was great and staff was courteous and your shuttle service was great and the driver safe and pleasant. shuttle service was great and the driver safe and pleasant. More
by marykbova
November 09, 2021
I really appreciated Matthias for helping me find my Seltos. He was a really great salesperson and went above and beyond with helping with Insurance and pointing out all the features of the vehicle. M Seltos. He was a really great salesperson and went above and beyond with helping with Insurance and pointing out all the features of the vehicle. My only bad opinion about the dealership was that I didn't find out my car had been in an accident until I was sitting ready to sign the papers. I was kind of given the I don't know why we haven't sold this one yet, I'm surprised, but ultimately it was my decision to purchase it and I accept that. My advice to anyone is to just make sure you do your research before buying preowned. Truthfully, no issues with it since buying it Thankfully. All in all decent dealership of all Kia ones I've been to. Would recommend. More
by CHANDRA.SANKAR86
Employees Worked With
Matthias Brockington
November 09, 2021
I bought at least 3 Kia's and I never had a problem with the service advisor until my last visit. Luckily there is a manager name Tom Mulvaney who was absolutely the greatest! Tom straightened things out. T the service advisor until my last visit. Luckily there is a manager name Tom Mulvaney who was absolutely the greatest! Tom straightened things out. Tom knows what wonderful service is all about. Can't say the same for the service advisor Tyler! More
by AXJ1
Employees Worked With
Tyler
November 09, 2021
Had the easiest experience buying a car here. Mel went above and beyond and was super knowledgeable. above and beyond and was super knowledgeable. More
by MBX220
November 09, 2021
My service advisor, Lucas Lapins was very professional and pleasant. He informed me of the services to be performed and the cost along with the time frame it would take to complete the requested services. and pleasant. He informed me of the services to be performed and the cost along with the time frame it would take to complete the requested services. More
by DONALD.SHOBLOM
Employees Worked With
Lucas Lapin 5 stars
November 09, 2021
The repair was great. Service guy didn’t believe me when I said there was a problem. Told me I was probably mistaking the way the car was performing for something else. Kinda had to make them look at car wh I said there was a problem. Told me I was probably mistaking the way the car was performing for something else. Kinda had to make them look at car while him telling me there wasn’t a problem. Just because I was a female doesn’t mean I don’t know what I’m talking about. More
by SLWLSK
Employees Worked With
Mike Hunter
