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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
November 06, 2021
Won't return phone calls. I've left 3 messages for the service manager and he's not called me back. I'm so frustrated! service manager and he's not called me back. I'm so frustrated! More
by LORI.GORDON7
Verified CustomerEmployees Worked With
November 06, 2021
I like the work that the dealership does. They tell me everything that they’re going to do. The last time I was in, I expected to be there for 1 1/2-2 hours. They had me out of there in an hour and even w everything that they’re going to do. The last time I was in, I expected to be there for 1 1/2-2 hours. They had me out of there in an hour and even walked me to my car!! More
by Happycamper
November 06, 2021
Fast and friendly sales service. Amy was very knowledgeable, easy going and made my car buying experience easy and stress free knowledgeable, easy going and made my car buying experience easy and stress free More
by Leeann817
November 05, 2021
Everyone was very nice . The person who greeted us was very knowledgeable. He offered us transportation while they worked on our car. The driver was also very friendly. very knowledgeable. He offered us transportation while they worked on our car. The driver was also very friendly. More
by KATHLEEN_MCLAUGHLIN
Employees Worked With
November 05, 2021
The service was great ..except I couldn't stay, one staff member said I could get a $35 voucher because I had to rent a vehicle to get home an hour away..the service guy said no....which made me irritated. I member said I could get a $35 voucher because I had to rent a vehicle to get home an hour away..the service guy said no....which made me irritated. I still had to rent a $40 Hertz car to get home and get kids More
by Sargentoneleg
Employees Worked With
November 04, 2021
I have purchased a lot of cars in my lifetime and Destination is the best Destination is the best More
by fishjohnj
Employees Worked With
November 04, 2021
Very prompt and courteous service. Lucas Lapins was totally professional and explained in detail the service appointment. I was impressed with the whole service department. totally professional and explained in detail the service appointment. I was impressed with the whole service department. More
by BWALRATH
Employees Worked With
Lucas Lapins
November 04, 2021
Alex did an amazing job listening and guiding me through the process in buying car the process in buying car More
by MCAULS
November 04, 2021
Great service by all involved. Everyone was very courteous of my time and we’re great to work with. courteous of my time and we’re great to work with. More
by Vatore09
Employees Worked With
Other Employees :
Mike Donadio
November 03, 2021
Technician did not check to make sure the windows were up before sending through the car wash. He was honest about the mistake, I’ll give him that, but how did this even occur? I was left with a very damp ve before sending through the car wash. He was honest about the mistake, I’ll give him that, but how did this even occur? I was left with a very damp vehicle that as a result had an issue with the seatbelt sensor not seeing the belt buckled so I went back to the dealer and was told there was nothing they could do that day and I’d have to bring it back on Monday. I got to listen to the seatbelt chime for my 30 minute drive home. Luckily it must have dried out enough overnight to not have an issue the next day. Still have a very damp vehicle that actually froze the interior this morning as temps were below freezing. Each of the 3 Kia vehicles we have had serviced here has had some sort of issue afterwards at least once. At this point, we will be taking our business elsewhere. More
by jy15
Employees Worked With
ServiceTech
