Destination Kia

Very friendly and helpful sales staff very good inventory plenty of vehicles to choose from very clean dealership and John Hover was very good explaining the car plenty of vehicles to choose from very clean dealership and John Hover was very good explaining the car More

I’ve been with Kia since 2017 & I must say they’re amazing. I love both cars that I had/have from them. Thanks jake & team for my new 2021.🤗 amazing. I love both cars that I had/have from them. Thanks jake & team for my new 2021.🤗 More

Horrible customer service!! Refused to put the guards back on after they removed them to check my engine. Refused to cover my engine even though it was a recall I was never informed of. Would not inspect back on after they removed them to check my engine. Refused to cover my engine even though it was a recall I was never informed of. Would not inspect my car because they said I need new wiper blades! Down right rude and have no desire to work with customers. More

Not impressed with the terrible service, in fact, I wrote an email to the service manager about the multiple issues. I will seriously consider not going back and informing my friends about the experiences. T an email to the service manager about the multiple issues. I will seriously consider not going back and informing my friends about the experiences. The manager said he would investigate the problems . It will be interesting to see if he informs me about the complete breakdown of my visit. More

I've had alot of service work done here in the last 2 years and I'm familiar with how dealerships work but this trip cost me over 2700 dollars. I was told the last time I was there that I needed rear bre years and I'm familiar with how dealerships work but this trip cost me over 2700 dollars. I was told the last time I was there that I needed rear break pads soon but this trip I was told the back breaks were ok but front breaks were locked up on front passenger side and needed rotors, calliper and pads. The assistant service mgr Rich was my advisor and I had to keep calling for updates over a 3 week period. There was no loaner vehicle offered even though I bought the vehicle here and over paid on the retail price and over paid on the finance terms and interest. I bought an extended warranty but it hasn't helped much. This wasn't even the vehicle I agreed on and was switched to this car the day I came to pick it up. I heard a lifter noise at that time but was told it had no issues during the inspection. Over the last 2 and a half years I've had a newer motor, battery, fuel lines and sending units, tires, alignments, breaks, censors, spark plugs and wires, oil changes all done here. I've tried to talk to the owner and said I would trade out of the vehicle but never received the call back. I like destination kia and I'm aware of the problems impacted by COVID and parts shortage but I've reached my limit in patience and money here. More

Everything was great - was in and out in the morning and came and picked up after work. Marshall also told me how to submit my receipt to insurance for reimbursement came and picked up after work. Marshall also told me how to submit my receipt to insurance for reimbursement More

Always friendly, helpful and on time. The staff inspires trust that the service will be done right. And the convenience of Saturday service hours is fantastic. trust that the service will be done right. And the convenience of Saturday service hours is fantastic. More

First contact with dealership for my 5th purchase was not timely or responsive but after contacting sales manager I was given an appointment and worked with Dennis for my purchase. Dennis was very helpful. timely or responsive but after contacting sales manager I was given an appointment and worked with Dennis for my purchase. Dennis was very helpful. More

Service was good, however, I was told recall fix would take 1 hour and I was waiting for the service to be done,but it took 3 HOURS!!! take 1 hour and I was waiting for the service to be done,but it took 3 HOURS!!! More

Excellence is the key word here. Anthony Blancha and Adam Karian made the entire buying process smooth and fast. Friendly excellence, no B.S. = great experience!! I can't say enough!! Experience excellence a Karian made the entire buying process smooth and fast. Friendly excellence, no B.S. = great experience!! I can't say enough!! Experience excellence at Destination Kia!! Anthony and Adam are the A-Team!!! I love my new Rio! Thank you! More