
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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If you want good customer service, good communication, and want the job done right you should take you vehicle somewhere else. The work is sloppy and the communication is almost nonexistent. I left 6- and want the job done right you should take you vehicle somewhere else. The work is sloppy and the communication is almost nonexistent. I left 6-8 voicemails (and messages with multiple people) and received one follow up. I left a message asking for the service manage to call me and he never did. I sent three text messages through the iService and receive one reply that wasn’t a status update. My calipers have needed replacement twice now over the course of less than three months. The multi point inspection is a joke. I have yet to see a single video inspection that claim they will send. My car leaves with a new problem every time. More
This whole crew is terrific. We bought our car and had it serviced here and you couldn't ask for better. We highly recommend them! serviced here and you couldn't ask for better. We highly recommend them! More
Dennis was wonderful everyone was very nice. Best car buying experience I have ever had will definitely return and recommend to other people thank you all buying experience I have ever had will definitely return and recommend to other people thank you all More
Incredible folks working at Destination Kia all around. Nick was knowledgeable about the models and patient with us. Destination Kia put in the extra work to ensure I was squared away as it was an out-of-s Nick was knowledgeable about the models and patient with us. Destination Kia put in the extra work to ensure I was squared away as it was an out-of-state purchase so required some extra steps. I left with my dream car and couldn’t be happier with the entire experience. Thank you Destination Kia! More
Excellent professional service to purchase the best vehicle we have ever owned!! We are very happy with our Kia Telluride and appreciate your prompt service for us. vehicle we have ever owned!! We are very happy with our Kia Telluride and appreciate your prompt service for us. More
I had an amazing experience with Dillion! He mad everything such a breeze! I couldn’t have asked for better customer service! You truly have some great people working for you! everything such a breeze! I couldn’t have asked for better customer service! You truly have some great people working for you! More
Last experience was great. This one much less than. Had to drop off because of the recall. Was on a time crunch picking up after work. Called to pay so I could just pick up. Alicia couldn’t take payment, k to drop off because of the recall. Was on a time crunch picking up after work. Called to pay so I could just pick up. Alicia couldn’t take payment, kept trying to transfer and disconnected me 6 times, keeping me calling back. Over 15 minutes just trying to pay. Cashier answered main line after pushing 0 and assured me she’d have my keys for an easy pick up. Walk in she makes me go to service to get. Have to wait in line then service rep who knew I was in a rush had audacity to ask me to review survey with him. More
The service center seems to be lacking these days. I came in for a recall and the attendant mentions that I’m almost at 30,000 miles, which is fine but to try and sell it after I told him I was only in for t in for a recall and the attendant mentions that I’m almost at 30,000 miles, which is fine but to try and sell it after I told him I was only in for the recall. I.e. the air filter; shouldn’t this be changed sooner than that?? More
Anthony was super helpful and easy to work with, he made the entire process very quick. I would definitely recommend him and the dealership to anyone! the entire process very quick. I would definitely recommend him and the dealership to anyone! More