Destination Kia

Service was acceptable for a very busy place. My issue was addressed ahead of schedule and I was satisfied with the outcome and cost for it was addressed ahead of schedule and I was satisfied with the outcome and cost for it More

As usual, Destination's service department met my expectations and then some. The work was performed in a timely manner and I was kept in the loop throughout the process. Upon completion my vehicle expectations and then some. The work was performed in a timely manner and I was kept in the loop throughout the process. Upon completion my vehicle was cleaned and delivered to me with a pleasant thank you. Great to do business with. More

Unbelievable.Over heard employees swearing as they walked in the waiting area. The waiting area is dirty and the chair arms are all damaged. The amount of dust on the water cooler makes you wonder if they h in the waiting area. The waiting area is dirty and the chair arms are all damaged. The amount of dust on the water cooler makes you wonder if they have a cleaning service. When my car was finished I had to go back into the service area to ask for my keys and wait while they found them. More

We were in a bit of a bind to quickly replace our current vehicle. This Dealership as well as our Salesman was very professional in all aspects of our visit and subsequent purchase process. At no time did we vehicle. This Dealership as well as our Salesman was very professional in all aspects of our visit and subsequent purchase process. At no time did we feel pressured to buy something we didn't want or need. We are very happy with our first experience with Destination Kia and our Sales Representative David Valentine. David was a pleasure to work with was always available to help us with questions and concerns and made the purchase process quick and easy which was important due to our situation. More

Luke was very helpful and kept me updated. Clean. Covid guides used. Plenty of room to sit. Cleaning of chairs needs more care noted employees did not really apply spray to seats or wipe down. No very effe guides used. Plenty of room to sit. Cleaning of chairs needs more care noted employees did not really apply spray to seats or wipe down. No very effective. Came for needed recall work . Like offered me options of ride to local site for lunch or shopping More

I was told by another local Kia dealership that my engine would need to be replaced in my 2013 Kia Forte. I asked how long it would take and they informed me they did not know and to drive it until I could would need to be replaced in my 2013 Kia Forte. I asked how long it would take and they informed me they did not know and to drive it until I could not drive it anymore. I asked about a rental and they said no the warranty from Kia would not pay the dealership for a rental to do it on my own. I called the Kia corporation and they suggested I take my care to another Kia dealership so I called Destination and they took my car right in. I left Destination with a rental, no questions asked. After a thorough check, I was informed that my cylinder heads needed to be replaced which meant the engine had to be replaced. My engine was ordered and after 3 months my car was fixed and returned to me. Destination Kia went above and beyond. I had a rental for the entire time, they kept in contact with me, and took my phone calls whenever I called. Imagine having a rental for 3 months and a brand new engine and walking away paying zero dollars, what a great feeling. I thank Rich and Jarrod (I hope I spelled that correctly) from Destination Kia and Josh, the rental agent from Destination Nissan. I will now travel to get my car serviced with you and for my future purchase next year. More

I am very pleased with the service adviser Michael Hunter, he explained everything in detail that needs to be done on my vehicle. He is very courteous and customer friendly and also his maintenance Hunter, he explained everything in detail that needs to be done on my vehicle. He is very courteous and customer friendly and also his maintenance co-workers. More

My car was in for a recall by KIA. I felt that the sales person was looking for something else they could find to fix. I just wanted to have the recall fixed. I found outdoors at the dealership to be person was looking for something else they could find to fix. I just wanted to have the recall fixed. I found outdoors at the dealership to be poor (dirty) Cig buts all over. The area has not been cleaned up in a long time. Not a good first impression if were my first time at the dealership. More

Dealership is very good. Service department is very courteous and professional. Service is very good. Waiting area is very clean. Get a call to ask if service was up to expectation. courteous and professional. Service is very good. Waiting area is very clean. Get a call to ask if service was up to expectation. More

Honestly, I expected to come in get the run around, sit for 4 hours, get denied or hustled for less car and more money..I was actually highly impressed..Pulled in the lot on a Wednesday, drove off on Thurs for 4 hours, get denied or hustled for less car and more money..I was actually highly impressed..Pulled in the lot on a Wednesday, drove off on Thursdsy and only because of my work schedule and getting to the dealer closer to closing..Half an hour in and out...Thanks Tommy Carrington More