Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Kia
Albany, NY
7,023 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,023 reviews
July 23, 2021
This was the worst service i have ever had my car took 2 hrs but not really done in an hr and no.one let me know. Will never do business at this dealership ever again. hrs but not really done in an hr and no.one let me know. Will never do business at this dealership ever again. More
by MRSEELEY1_99
Verified CustomerEmployees Worked With
July 23, 2021
Service people were all friendly, professional, and courteous. They know their stuff. I was in and out in exactly the time they promised. Having a clean car was a bonus. courteous. They know their stuff. I was in and out in exactly the time they promised. Having a clean car was a bonus. More
by Trudy
July 23, 2021
I am pleased with the great condition the waiting area was, the people were very pleasant and the service was spot on.I am Happy was, the people were very pleasant and the service was spot on.I am Happy More
by CHARGRIM
July 23, 2021
Marshall was great from check in to check out. Very impressed with how well the maintenance checkup went. Kudos to Destination Kia on a job well done! impressed with how well the maintenance checkup went. Kudos to Destination Kia on a job well done! More
by Annie S
July 23, 2021
Excellent customer service everytime I go in! Marshall is always friendly and personable and gives constant updates and feedback on what is going on with my cars. is always friendly and personable and gives constant updates and feedback on what is going on with my cars. More
by RNEWMAN10
July 23, 2021
Our salesperson Amy was excellent. She answered all our questions in an informative and friendly manner. She handled all the logistics effectively making the pick up of the vehicle easy. We can’t say enoug questions in an informative and friendly manner. She handled all the logistics effectively making the pick up of the vehicle easy. We can’t say enough nice things about Amy! More
by MICHAEL.RIZZO
July 22, 2021
Greeted with a friendly smile. Told what was going to be done.got me in and out at a decent time frame. Walked me to car when finished. Said any questions in future to call. Great service. done.got me in and out at a decent time frame. Walked me to car when finished. Said any questions in future to call. Great service. More
by L
Employees Worked With
Lucas lapins
July 22, 2021
Very pleased with how easy the car buying process was as well as how knowledgeable and courteous the staff were. Matthias was exceptional to work with! well as how knowledgeable and courteous the staff were. Matthias was exceptional to work with! More
by NADINE.SHEEHAN10
July 22, 2021
The waiting area was shop worn and could use updating. KIA is a hot brand but your showroom and customer waiting area doesn’t reflect the brand or your success. There is clutter over most work areas. KIA is a hot brand but your showroom and customer waiting area doesn’t reflect the brand or your success. There is clutter over most work areas. More
by arberardi
Employees Worked With
Lucas
