
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was very pleasant when we purchased our certified pre-owned Kia Sedona. We wouldn't hesitate to recommend Destination Kia to our family and friends. certified pre-owned Kia Sedona. We wouldn't hesitate to recommend Destination Kia to our family and friends. More
I needed a safety sensor fixed and no one was there who was qualified to do that work. The person I made the appointment with knew I needed this type of work and scheduled me for a Saturday when that type was qualified to do that work. The person I made the appointment with knew I needed this type of work and scheduled me for a Saturday when that type of work isn't done. It is a one hour round trip for me to get to Destination Kia. Now I have to go back. More
We had an excellent experience working with the staff with our recent purchase of a Kia Telluride. Staff was personable and professional and we couldn’t be happier with our experience. We traveled almost with our recent purchase of a Kia Telluride. Staff was personable and professional and we couldn’t be happier with our experience. We traveled almost three hours to make this purchase and the staff accommodated our needs by having everything ready for our arrival. We felt very positive leaving this dealership and highly recommend working with them! More
This was the worst experience I've had in a service depth it took 5 days for the car to get in to be looked at and then it seemed like they didn't want to look at it then they tried to bill me for something it took 5 days for the car to get in to be looked at and then it seemed like they didn't want to look at it then they tried to bill me for something that should have been covered by the warranty I had to argue with the service manager. In short it was the worst experience I ever had and I will not be going back More
Have had my vehicle and my daughters vehicle there several times for service. Always had a good experience. Our service coordinator Marshall has always been helpful and kind. several times for service. Always had a good experience. Our service coordinator Marshall has always been helpful and kind. More
I had a very good experience. I had questions about a leak in my tire and the service team worked overtime to fix it! Thanks Rich! leak in my tire and the service team worked overtime to fix it! Thanks Rich! More
Efficient great customer service clean everything is explained before your work is started your vehicle is finished in the time frame they give to you your car is washed and your on your way explained before your work is started your vehicle is finished in the time frame they give to you your car is washed and your on your way More
Very friendly staff and knowledgeable about vehicles. Fully explained pricing and payment options and interest rates available. Willing to provide follow up tutorials on electronic items in vehicles. Fully explained pricing and payment options and interest rates available. Willing to provide follow up tutorials on electronic items in vehicles. More
Purchased a CPO 2017 Sportage. Something was wrong with the heat. We were told the CPO warranty would not cover it and the original warranty had expired just weeks earlier. The heat had not been working f the heat. We were told the CPO warranty would not cover it and the original warranty had expired just weeks earlier. The heat had not been working for a long time (the mechanic said he knew that to be true) but still would not cover it under the warranty. Not only would they not covered under the warranty but they charged us almost $200 to tell us what the problem was....then wanted another $300 to fix it. Not a chance I will ever come back for maintenance. More
Dealership was great. I've done this review 3 times now so I'm just typing words to fill up the minimum requirement. By the way, having to write a review for service discourages people from wanting to do t so I'm just typing words to fill up the minimum requirement. By the way, having to write a review for service discourages people from wanting to do these. More