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Destination Kia
Albany, NY
6,985 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,985 reviews
May 27, 2021
They are always very helpful and friendly. This is my 3rd lease with them and I couldn’t be happier! They are very thorough and knowledgeable about the cars and the different trims/options available. lease with them and I couldn’t be happier! They are very thorough and knowledgeable about the cars and the different trims/options available. More
by DesireeM
Verified Customer
May 27, 2021
Dillon was wonderful sales person I would recommend him to my friends and family. Also he was so easily to talk with about your car. to my friends and family. Also he was so easily to talk with about your car. More
by SWEETKAKES12208
May 27, 2021
everyone was very helpful and Amy my sales person and Shaun Mangement dept worked with me to get the best deal would recommend both Amy and Shaun if looking for a Vehicle Shaun Mangement dept worked with me to get the best deal would recommend both Amy and Shaun if looking for a Vehicle More
by thegoose1945
May 26, 2021
Great experience working with Dave Valentin. Dave was very available and he supported our search efforts. Very happy with the Kia Soul. Thank you Dave very available and he supported our search efforts. Very happy with the Kia Soul. Thank you Dave More
by DSODERGREN87
May 26, 2021
This dealerships is really good ... and has been to both me and my whole family ... Kia will not disappoint I definitely recommend this dealership for sure me and my whole family ... Kia will not disappoint I definitely recommend this dealership for sure More
by JAKAYLAMOSES0
Employees Worked With
Tom Carrington
May 26, 2021
Bought a new Kia Telluride. Whole transaction was very easy. Put a deposit over the phone. When I went to pick up the vehicle, everyone was prompt, friendly, professional. An easy, pleasant purchase. Very easy. Put a deposit over the phone. When I went to pick up the vehicle, everyone was prompt, friendly, professional. An easy, pleasant purchase. Very happy with the car. More
by cherylmoore44
Employees Worked With
May 26, 2021
Service Advisior Richard Petri met me at the door --- curtious, pleasant and polite. I explained why I was there --- no problem --- he told me it would take about 1 to 1-1/2 hours and asked if I was sta curtious, pleasant and polite. I explained why I was there --- no problem --- he told me it would take about 1 to 1-1/2 hours and asked if I was staying or did I need a ride somewhere --- I said I wanted a ride home --- the courtesy ride was out bringing someone to Troy and he said it wouldn't be much longer. I brought the car in at 7:45am and was out by 8:50 excellent experience with Robert. More
by wcarl1
Employees Worked With
Rich Petri
May 26, 2021
This is my 2nd Kia Sportage from this dealership and the sales team provided excellent service both times. I really appreciated my 2nd salesman, David, stepping in to address an issue with my insurance when sales team provided excellent service both times. I really appreciated my 2nd salesman, David, stepping in to address an issue with my insurance when I was tied up in work meetings. He really went above and beyond— even during negotiations. More
by Liz P
May 26, 2021
The stupid service rep just tried to up sell engine washes etc.. On a lease vehicle. He must be getting paid a percentage on services not needed. And it cost me $135 to tell me I need new tires with on washes etc.. On a lease vehicle. He must be getting paid a percentage on services not needed. And it cost me $135 to tell me I need new tires with only 25k miles. It’s shameful Pat left. Will think twice leasing another vehicle from puppies and babies. More
by Tony
May 26, 2021
Brought my car in last week because I had an engine light on had the car towed in by Kia roadside service they didn’t outstanding job call the head that same day to make sure that they will get it in the nex on had the car towed in by Kia roadside service they didn’t outstanding job call the head that same day to make sure that they will get it in the next day for service at 11 o’clock didn’t hear nothing until 3o’clock after I called several times and was told that it was going in at any minute finally around 5 o’clock I was told that they didn’t have an answer and what was wrong with the car had to wait till the next day around 12 31 o’clock to hear what was wrong with the car everything was covered under warranty it seems that everything is gone to texting the customer i’m not too happy with that I’m not happy with I had an appointment at 11o’clock and my car didn’t go in till the next following day I purchased many cars over the years from the dealer but always happy with your previous service manager Pat he always went above and beyond to resolve it I know things have changed in the dealer but I think that you need to say a little more focused on the customer rather than texting and using that type of communication I recommend it to a friend of mine she’s looking for a new Kia to call you folks and she went down and end up buying a car the same day I was one of your first customers at Walksew your Kia dealer bought a new car and serviced a car the same day I think things have changed which maybe Maybe you gotten away from taking care of the customer I know you’ve grown quite a bit and that kind of concerns me because there’s other dealers in the capital District that I stopped going to because the service wasn’t punctual was giving results and answers answers More
by trentjustinrussell
