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Destination Kia
Albany, NY
6,985 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,985 reviews
May 25, 2021
Found this dealership to be straightforward and professional. Very easy to work with and informative regarding their automobiles. Purchasing my Telluride was extremely painless. Thank you! professional. Very easy to work with and informative regarding their automobiles. Purchasing my Telluride was extremely painless. Thank you! More
by Nanafia2201
Verified CustomerEmployees Worked With
Other Employees :
Michael Morton Destination Nissan
May 25, 2021
We had an outstanding experience at destination Kia.. Jake did an excellent job getting us the car we wanted and made our experience enjoyable. Josh made sure we were able to drive our car home the same Jake did an excellent job getting us the car we wanted and made our experience enjoyable. Josh made sure we were able to drive our car home the same day. Awesome service from both Jake and Josh More
by Rbennett
May 25, 2021
I would usually give this a 5 star rating but the service dept has changed. Different people who make more excuses than try to help. I dropped my car off at 8:30am. Had to keep calling them for an update dept has changed. Different people who make more excuses than try to help. I dropped my car off at 8:30am. Had to keep calling them for an update on my car. Told the service advisor that I had an extended warranty. Said it was electrical and may not be covered. I didn't say anything. Waited to see what the outcome would be. Called them back in the afternoon. Was told car would be ready by 5pm. When I got there another service advisor told me that the part was broken and the car wasn't repaired. As you can imagine I was not pleased. Then my service advisor showed up and said it was done. It was a misunderstanding. Thankfully it was done as I live about 45 minutes from the dealer. Then he said he got it covered for me and made it sound like he performed some kind of miracle. I have the extended 10 year 100,000 mile bumper to bumper warranty. It should be covered. Then he said the recall had the service dept going crazy and that was what all the confusion was. I don't feel that was a very good excuse. I just hope that when I have to go back to have my car serviced that the service dept is back to the professionalism that it use to have. More
by LORIBUNNEY
May 25, 2021
Had my car in for a recall. Had a 7 am appointment and car was not finished until after 3. Called several times and had the run around. car was not finished until after 3. Called several times and had the run around. More
by AIDFNYMT
Employees Worked With
May 25, 2021
Very informative on the service you are there to have done and very courteous to their customers.I would recommend their service department to my family members and friends. done and very courteous to their customers.I would recommend their service department to my family members and friends. More
by JOANNE.DONNELLY63
May 25, 2021
I am very satisfied with the work that was done on my car. I was kept informed on the progress of the recall repears throughout. car. I was kept informed on the progress of the recall repears throughout. More
by EVERYTHINGCARRIBEAN
May 25, 2021
I always have a good experience with this dealership. I only had to wait an hour and a half for my car to be serviced. only had to wait an hour and a half for my car to be serviced. More
by BARODAWN
May 25, 2021
Great staff and great ownership. I always enjoy my visits to Destination Kia. Tom and his staff have a very efficient and friendly service department to Destination Kia. Tom and his staff have a very efficient and friendly service department More
by andy
May 25, 2021
Destination Kia is the best dealership which is why I refer them to everyone! I have been to another dealership and it was absolutely awful! This one is by far the best and will be buying my cars from he refer them to everyone! I have been to another dealership and it was absolutely awful! This one is by far the best and will be buying my cars from here every 3 years!! More
by Myasearles1167
May 25, 2021
Dillion is excellent. Gave outstanding customer service but at the same time he was down to earth. Best sales rep. ever. Definitely would recommend him to my family and friends. but at the same time he was down to earth. Best sales rep. ever. Definitely would recommend him to my family and friends. More
by samjmerk
Employees Worked With
