
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My overall experience was great! The staff was friendly. The waiting area was clean and sanitized! I will be back for more service. Thank you The waiting area was clean and sanitized! I will be back for more service. Thank you More
My first oil and filter service on my lease of my 2021 Kia Seltos was on the house. I've been recuperating from surgery and undergoing chemotherapy since I got the car so I finally feel I can actually en Kia Seltos was on the house. I've been recuperating from surgery and undergoing chemotherapy since I got the car so I finally feel I can actually enjoy it! More
Great service during my oil change and other service. They walked me through everything and stayed in tpich with me while my car was being serviced. They walked me through everything and stayed in tpich with me while my car was being serviced. More
Very safe environment Very knowledgeable service Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I am in good hands at destination Kia More
Should not take 2 1/2 for an express oil change when I had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying esp had an appointment! Marshall is always friendly when I come for service, however he is always trying to sell something else which can be annoying especially when I know I don’t need something. For example a cabin air filter that I changed myself a month ago and a tire rotation when I just had tires put on 2 months prior. It was never ending. All I wanted was a quick oil change. More
This is a conflicted review. Positives:The service This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental vehicle. One of the master techs was able to show me what was going on with my vehicle with a simple explanation. Lastly, communication issues were addressed in an effective manner by the service advisor I was working with. Negatives: Additional work that was required for my vehicle (critical rear suspension issues) should have been caught during my first visit. Quite often it is very difficult to get a hold of anyone in the service department (no one answers the phone due to lack of staff or available staff helping other customers). The hourly labor rate is a bit high at $130. The work completed seems incomplete/haphazard as I am now experiencing new issues after repairs were completed. More
Just awesome!!!. From the time I walked in to the time I drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! More
They dealership was clean. Personnel wore their mask, were pleasant, the service to my car was good although there was a recall on my kia 2021. were pleasant, the service to my car was good although there was a recall on my kia 2021. More
I'm getting the run-around on my brakes. This will be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be done to my car. More
I found my vehicle online and called to schedule an appt. the next day. The service was on time, efficient, safe and very comfortable. I drove my car home that day and I love it. Highly recommend this busin the next day. The service was on time, efficient, safe and very comfortable. I drove my car home that day and I love it. Highly recommend this business. All staff were great. No complaints about anything. More