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Destination Kia
Albany, NY
6,982 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,982 reviews
October 03, 2020
Our salesman Jose was courtesy and responsive. The dealer had choices for indoor or outdoor seating, whichever was more comfortable for us. At no time did I feel pressure to buy. had choices for indoor or outdoor seating, whichever was more comfortable for us. At no time did I feel pressure to buy. More
by jim.vonbevern
Verified Customer
October 03, 2020
Great people to work with. This my 3rd car and its super. I have confidence in the dealership at all levels: management and service dept I have confidence in the dealership at all levels: management and service dept More
by Amalcolm2
October 03, 2020
Excellent job very helpful she listen to what we wanted and worked with us she took the time and listen to us I had many questions and she was able to answer all of them and worked with us she took the time and listen to us I had many questions and she was able to answer all of them More
by SAMMYGRL51
October 03, 2020
Service takes great care of their customers. Dusty is awesome in the service dept. took great care and listened. Made me feel comfortable Thank you. awesome in the service dept. took great care and listened. Made me feel comfortable Thank you. More
by EWMINER20
Employees Worked With
Dusty
October 03, 2020
Marshall and Kia management went the extra step to save me money as a customer and it meant a lot. Marshall has worked with me in the past and has ALWAYS been professional and patient with me when I’ve had me money as a customer and it meant a lot. Marshall has worked with me in the past and has ALWAYS been professional and patient with me when I’ve had issues with my vehicle. More
by EWOOD3
Employees Worked With
October 02, 2020
Always friendly, quick, reliable customer service. I wouldn’t trust anyone else with the care of my vehicle. They always do an excellent job. So grateful. wouldn’t trust anyone else with the care of my vehicle. They always do an excellent job. So grateful. More
by ILLEGALLYBLONDE1
October 02, 2020
Excellent customer service! Rich Petri handled our engine replacement extremely efficiently. Rich kept us posted on the status of the car several times, made arrangements for a rental near me and com engine replacement extremely efficiently. Rich kept us posted on the status of the car several times, made arrangements for a rental near me and completed the repair earlier then estimated. We are very happy with the service provided & would highly recommend Destination Kia based on experience with their Service Department! More
by bluedog82
Employees Worked With
Rich Petri
October 02, 2020
Came 30 miles for recall and part was never ordered. Miles extremely apologetic I can't understand why when i called to make appt and the girl said I they needed to order part it wasn't done. I now Miles extremely apologetic I can't understand why when i called to make appt and the girl said I they needed to order part it wasn't done. I now have to come back down. More
by tiggersmomma124
Employees Worked With
October 02, 2020
I was very disturbed by inconsistent use of masks. Shows disregard for customers. This negates good work of other employees. Makes me wonder how you're treating my car if staff won't follow the rules post disregard for customers. This negates good work of other employees. Makes me wonder how you're treating my car if staff won't follow the rules posted on the wall. More
by daltongn
Employees Worked With
October 02, 2020
Clean and friendly. Kept me informed of needed work. I did not have to wait as long as I had planned to. Overall, a good experience. did not have to wait as long as I had planned to. Overall, a good experience. More
by FRED_SIROIS
Employees Worked With
