
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The person who was helping me out (Dustin) was really personable. He would keep me updated about my car and made sure everything I had questions on was taken care of. I really appreciated how helpful he personable. He would keep me updated about my car and made sure everything I had questions on was taken care of. I really appreciated how helpful he was, considering how stressed I was with the situation. More
Not pleased with the service department again. The first time i dropped my car off to be repaired 2 weeks ago right before service opened, I called to them them know my car was there right when they opened, time i dropped my car off to be repaired 2 weeks ago right before service opened, I called to them them know my car was there right when they opened, the guy verified my vehicle and stated it was already being worked on. I was told it was going to be a 2 day stay for my car, so i called the next night to check on it and there was no record of my car being there or a repair order to begin with. My car sat in front of Kia with the keys in it the whole time. I didn’t know there was a drop box but at that point i didn’t honk it mattered because i was told my car was already being checked out when i called the first time. 2 weeks later i bring my car in again to get the issue fixed that was never repaired the first time, and i was supposed to receive a rental. When i got there the person i spoke to had no knowledge of that,(i was told Dustin knew the whole situation and apparently he did not.) I was not given any communication on my car until Mike from sales questioned them for me. Then i finally received a call. Lack of communication always seems to be the issue. As well as trying to get in touch with the service department when calling in. I can never get through to speak to someone. It either goes to voicemail or someone will pick up and say hold on and again it will just go to voicemail. Over dealing with this department!!! More
Great dealership, no games were played they gave me a great trade in and a great price on my new Sorento. I will always shop there. great trade in and a great price on my new Sorento. I will always shop there. More
My salesman was very friendly worked very hard to get me the deal I wanted have nothing but wonderful things to say about him Way to go ninja...peace! the deal I wanted have nothing but wonderful things to say about him Way to go ninja...peace! More
Nick was great. Very happy With my Kia Sorrento. Was able to get my car on the same day. Staff was very efficient and friendly. to get my car on the same day. Staff was very efficient and friendly. More
Damon was great did an excellent job in finding the vehicle that fit my needs. I would purchase from Destination KIA in the future Thanks John vehicle that fit my needs. I would purchase from Destination KIA in the future Thanks John More
This is my 2nd car leasedvfrom this dealership. So far have had no issues.Very easy to deal with.Excellent service department. Will definitely be back have had no issues.Very easy to deal with.Excellent service department. Will definitely be back More
I called to make an appointment on 9-2-20 for a recall, I said why it is there do a oil change. So they made the appointment for 9-11-20. So you would think that you would order the parts needed before 9- I said why it is there do a oil change. So they made the appointment for 9-11-20. So you would think that you would order the parts needed before 9-11 my appointment. You could of called me to let me know this.It is now 10 1-20 Still waiting for a call More
Service was excellent for my car. It got right in and right out within a timely fashion. Marshall took great care of my needs. Would definitely recommend. right out within a timely fashion. Marshall took great care of my needs. Would definitely recommend. More
Fast friendly professional service will bring my cars there every time. Car was clean and work was done fast and didnt wait long thank you there every time. Car was clean and work was done fast and didnt wait long thank you More