
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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5 stars I wold highly recommend anyone to here. They treat you like a family. People there take there time. They don’t swarm you unlike other dealerships do. I wold highly recommend anyone to here. They treat you like a family. People there take there time. They don’t swarm you unlike other dealerships do. Would definitely go back again. More
Satisfied Gianni was friendly, knowledgeable, and easy to work with. This is my second car from Destination Kia. I’d be pleased to recommend it to others in th Gianni was friendly, knowledgeable, and easy to work with. This is my second car from Destination Kia. I’d be pleased to recommend it to others in the near future More
Supportive through a difficult time to order a Telluride Josh R. at Destination Kia was second to none in the buying process for a new Telluride. I had met Josh in May 2019 after stopping in to the dealershi Josh R. at Destination Kia was second to none in the buying process for a new Telluride. I had met Josh in May 2019 after stopping in to the dealership about purchasing a 2020 Telluride. Since I arrived pre-approved and intent on trim, packages, and pricing, the process moved smoothly. We negotiated for an hour or so based on what I was looking for, and Josh made every effort to see to it that I’d get the exact car I wanted. Unfortunately, timing wasn’t in our favor. Because of the high demand and increasing popularity of the Telluride this year, neither of us anticipated the lengthy, frustrating process ahead in getting my new car. Thankfully, Josh had built and placed an order to the factory for the exact vehicle I wanted. This proved to be imperative to getting my car, as other vehicles in the entire Northeast region were quickly sold and there was not a single Telluride with my specifications that wasn’t spoken for. Unbeknownst to us, the wait time to delivery of my vehicle would be shorty over 4 months. During the time of order, the best info he had been given was that vehicles built wells be delivered in 5-6 weeks. The wait was incredibly frustrating as Kia did little to provide timely, updated information to the dealership as to the ETA of my vehicle. Thankfully, Josh was incredibly communicative throughout the whole waiting period, sometimes even contacting me multiple times per week whenever he received an update or to discuss other potential options to get me a car sooner. Once the vehicle arrived in September, Josh worked diligently with his manager and the regional manager to get me the offers back that I agreed upon during the original order time in May. Unfortunately Kia had changed incentives or removed them from the Telluride. Even so, Josh and I were able to come to an agreement on pricing and incentives, and I feel I have gotten the best possible deal on my new Telluride, which so many dealerships around the country are marking up significantly. I would recommend Josh one hundred times over, not because we could make a deal, but because he had never pressured me into anything I didn’t want, went out of his way to get the exact vehicle ordered for me, and was more than supportive and communicative throughout the somewhat unbelievable waiting period to delivery. Josh truly stands out at Destination Kia for his hard work seeing to it that I became a satisfied Kia Telluride owner during a challenging time to purchase one. More
Only thing unhappy with was told me payments Only thing unhappy with is,they told me payments were 60 months@ 475 then next day payments were66 months@ 475 to cover warranty, last Kia I had the Only thing unhappy with is,they told me payments were 60 months@ 475 then next day payments were66 months@ 475 to cover warranty, last Kia I had the original quote was 409@72 months is what i paid with warranty! More
great dealership I was in a tough situation and had to get out of my lease. Kenny helped me find a car and obtain financing for it in a tough situation. I have been ge I was in a tough situation and had to get out of my lease. Kenny helped me find a car and obtain financing for it in a tough situation. I have been getting my vehicle serviced with Kenny for many years and very pleased that he was my salesperson. More
The best place to get your new car! From the minute you walk in until you drive off in your new car, the employees at Destination Kia make you feel welcome and valued. The atmosphere is From the minute you walk in until you drive off in your new car, the employees at Destination Kia make you feel welcome and valued. The atmosphere is relaxed but everyone wants to make sure you understand everything and are happy with your choices. This is the first new car that I purchased, but I previously leased cars through Destination. Highly recommend it! More
Good sale, very bad repair. This is the second time I've leased a car from Destination. Had a good experience in the sale or lease. However I had a terrible experience with thei This is the second time I've leased a car from Destination. Had a good experience in the sale or lease. However I had a terrible experience with their repair department. Last year my wife brought her Sedona in for a repair they charged her $4,000 and the repair work was never completed correctly. Then they want to charge me for another four wheel alignment to do work that was supposed to be done the first time around. On top of tgat they never responded to her complaint email, which was very polite. We paid them to charge the air conditioner and we got it back and they didn't charge the air conditioner I had to bring it back to have the air conditioner charged on top of that they had it for 4 days to do all the work. My wife bought a new Kia Nero but from a different Kia dealer. She told me not to do business with Destination. She tells everyone in my family to avoid Destination. My uncle John, my mother inlaw, and brother inlaw all bought Kias from a different dealer because of the way Destinations repair dept treated her. More
Most friendly staff in capitol region Matt, Heidi, receptionist that Saturday,were so upbeat and friendly it was truly surreal. Especially after have been shopping around for a long time. Matt, Heidi, receptionist that Saturday,were so upbeat and friendly it was truly surreal. Especially after have been shopping around for a long time. Thanks More
Great experience I had two cars in mind when I came to this dealership based on their website inventory. I purchased a used car instead of a new car but the salesman m I had two cars in mind when I came to this dealership based on their website inventory. I purchased a used car instead of a new car but the salesman made me feel like a new car experience. He was accommodating, patient, flexible and friendly. No pretenses and no games. He went out of his way to ensure I did not have a smoky smell in the car (previous owner was a smoker) and it was professionally cleaned before I came to pick it up. More
Great service I had a bad experience with my bank and another dealership when we walked into Destination Kia. Gianni is fantastic and walked us through everything w I had a bad experience with my bank and another dealership when we walked into Destination Kia. Gianni is fantastic and walked us through everything we needed to know. There was no BS or hard negotiating. They knew our situation and went out of their way to make sure we had a great experience. Overall would recommend Destination Kia! More