
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Had what I wanted, good customer service and sales person took care of us and answered our questions. took care of us and answered our questions. More
Start to finish, everything was great. My salesman, Mel, and the Sales Manager, Shaun, went above and beyond in every possible way to make my situation work. Have recommended them to other My salesman, Mel, and the Sales Manager, Shaun, went above and beyond in every possible way to make my situation work. Have recommended them to other people looking for cars, and will continue to do so. More
After paying $76 for gas for my car, I researched alternative fuel vehicles and selected the Kia EV6. There were only two dealers in the area with inventory but only Destination Kia were taking orde alternative fuel vehicles and selected the Kia EV6. There were only two dealers in the area with inventory but only Destination Kia were taking orders. One conversation later with a well informed low pressure salesman and I left a deposit on my car. A few months later the car arrives and I've been driving pass gas stations ever since. Destination Kia and Mr. Knotts, I can't thank you enough. I am loving this car. More
He was really helpful with our purchase. Helped us with all the questions we had. Thanks, Rochak Helped us with all the questions we had. Thanks, Rochak More
I took my car in for my oil change and tire rotation and at that time was told I should do a rotation so I paid for that to be done. The following week I noticed the same tire was still on the back passenge at that time was told I should do a rotation so I paid for that to be done. The following week I noticed the same tire was still on the back passenger side, due to the fact it has had a rub mark on it for over a year. I called and was told to bring It back in which I did I pointed out the back rear tire that was the same when they had said they did the rotation and it hasn’t been moved. I was then told by the technician that it was probably because the front tires had a little bit better tread on them so they keep them on the front. I asked why my receipt showed the tires had been rotated and why was I not told this when I picked up my car because then maybe I would not have paid for an alignment at that time but waited until the tires were actually rotated. I was not really given any answers as to why this was the case and I let the technician know that if it wasn’t that I had already paid for my tire rotation and oil changes when I purchased the car I would not be bringing my car back in there for maintenance because now I no longer trust what they tell me. More
The service techs know what they are doing. I appreciate them seeing me on such short notice. Marshall was very attentive. I just don't like the "We recommend this or that" when it's not ne I appreciate them seeing me on such short notice. Marshall was very attentive. I just don't like the "We recommend this or that" when it's not necessary. Overall the service is good. I will just have to ask more questions when something is recommended. More
Very efficient and customer satisfaction based. They make sure they are on top of customer concerns. They make sure they are on top of customer concerns. More
The staff is very helpful and knowledgeable Always keep you informed First class service , car comes back cleaner Great experience you informed First class service , car comes back cleaner Great experience More
These guys crushed it! We came in looking for a telluride SX nightfall and they had one on the way. Zach helped us reserve it and it came 3 months later. Incredible custom We came in looking for a telluride SX nightfall and they had one on the way. Zach helped us reserve it and it came 3 months later. Incredible customer service that my wife and I would gladly drive from NH to NY all over again if we are in the market again. Only down side is we paid 10% over msrp. More
A fantastic experience! Matthias was an amazing salesman. Very personable and no BS. He was honest and tried very hard to work within my budget. I had to wait a about 2 week Matthias was an amazing salesman. Very personable and no BS. He was honest and tried very hard to work within my budget. I had to wait a about 2 weeks to get the car I wanted but as soon as he got it in I got a phone call and finalized my lease that day. Now I am driving a nice new car and feel good about it! More