
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Only thing unhappy with was told me payments Only thing unhappy with is,they told me payments were 60 months@ 475 then next day payments were66 months@ 475 to cover warranty, last Kia I had the Only thing unhappy with is,they told me payments were 60 months@ 475 then next day payments were66 months@ 475 to cover warranty, last Kia I had the original quote was 409@72 months is what i paid with warranty! More
Good sale, very bad repair. This is the second time I've leased a car from Destination. Had a good experience in the sale or lease. However I had a terrible experience with thei This is the second time I've leased a car from Destination. Had a good experience in the sale or lease. However I had a terrible experience with their repair department. Last year my wife brought her Sedona in for a repair they charged her $4,000 and the repair work was never completed correctly. Then they want to charge me for another four wheel alignment to do work that was supposed to be done the first time around. On top of tgat they never responded to her complaint email, which was very polite. We paid them to charge the air conditioner and we got it back and they didn't charge the air conditioner I had to bring it back to have the air conditioner charged on top of that they had it for 4 days to do all the work. My wife bought a new Kia Nero but from a different Kia dealer. She told me not to do business with Destination. She tells everyone in my family to avoid Destination. My uncle John, my mother inlaw, and brother inlaw all bought Kias from a different dealer because of the way Destinations repair dept treated her. More
Most friendly staff in capitol region Matt, Heidi, receptionist that Saturday,were so upbeat and friendly it was truly surreal. Especially after have been shopping around for a long time. Matt, Heidi, receptionist that Saturday,were so upbeat and friendly it was truly surreal. Especially after have been shopping around for a long time. Thanks More
Ease of leasing Matt was very courteous, knowledgeable, and took time to understand what I was looking for. Walked me through different options, crunched numbers for Matt was very courteous, knowledgeable, and took time to understand what I was looking for. Walked me through different options, crunched numbers for different scenarios of leasing, buying and trade in. This helped to decide what would be best for my needs and budget. Overall it was his friendliness and willingness to work with you that made me go for Kia, though I have visited couple of other dealerships before. More
Great experience I had two cars in mind when I came to this dealership based on their website inventory. I purchased a used car instead of a new car but the salesman m I had two cars in mind when I came to this dealership based on their website inventory. I purchased a used car instead of a new car but the salesman made me feel like a new car experience. He was accommodating, patient, flexible and friendly. No pretenses and no games. He went out of his way to ensure I did not have a smoky smell in the car (previous owner was a smoker) and it was professionally cleaned before I came to pick it up. More
Great service I had a bad experience with my bank and another dealership when we walked into Destination Kia. Gianni is fantastic and walked us through everything w I had a bad experience with my bank and another dealership when we walked into Destination Kia. Gianni is fantastic and walked us through everything we needed to know. There was no BS or hard negotiating. They knew our situation and went out of their way to make sure we had a great experience. Overall would recommend Destination Kia! More
Very very relaxing, no pressure The service was excellent and I felt completely at ease. Robert was wonderful and made everything feel easy. I would recommend both him and the dealer The service was excellent and I felt completely at ease. Robert was wonderful and made everything feel easy. I would recommend both him and the dealership. More
Great Service Great service received, but they promised me a full tank of gas in my new lease and instead gave it to me 1/4 full. Other than that it was a great exp Great service received, but they promised me a full tank of gas in my new lease and instead gave it to me 1/4 full. Other than that it was a great experience. More
It didn’t take all day John listened to what I wanted and the price I wanted to pay. The negotiation went relatively quickly and I was in my new car within a few hours! John listened to what I wanted and the price I wanted to pay. The negotiation went relatively quickly and I was in my new car within a few hours! More
Anthony was very helpful and courteous. He was also always o This dealership is top notch. I was approached fairly quickly in the lot and no one was overbearing. The test drive was a great experience and the neg This dealership is top notch. I was approached fairly quickly in the lot and no one was overbearing. The test drive was a great experience and the negotiating was fair and equitable. I would recommend Destination Kia without hesitation. More