
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,984 reviews
The best from start to finish. I was greeted by Justin at the door, told him why I was there and introduced me to Tommy Carrington, the salesman,who took car from start to finish. I was greeted by Justin at the door, told him why I was there and introduced me to Tommy Carrington, the salesman,who took care of everything for me. He listened to me, I showed him the ad from here and that's what I got! No trying to show me other vehicles that were more expensive like I have dealt with before at other dealers. He gave me just what I wanted! Just a great experience all around. I can't say enough about Tommy Carrington. I told him I would see him in three years when my lease was up. More
Exceeded all expectations We came to Destination Kia after a horrible experience with another dealer who told us that no other dealer could beat their service and offer. We wer We came to Destination Kia after a horrible experience with another dealer who told us that no other dealer could beat their service and offer. We were pleasantly surprised when we arrived at Kia and met Anthony. He treated us like a customer should be treated right from the first contact. He made the process about US and not what his needs or the dealerships needs were. This is such a hard quality to find now days. So often dealerships and salesman are concerned about their bottom line and how many cars they can push. This wasn’t the case with Anthony. No pushy sales tactics or gimmicks. Anthony went above and beyond to get us the best trade in value for our car. Honestly, we were surprised because everyone else told us we were out of luck because we were upside down on our past car loan. Even the dealership where we bought the car from told us there was no way they could help. We are so glad to have met Anthony and we are so happy to be a member of the Kia family! We now have an awesome Sorento that we love! Thanks Anthony! More
Smooth and easy! Highly recommend them. Not pushy and easy to work with. We turned in our leased Sportage and leased another! Great car!! Worked with Josh Rousseau a Highly recommend them. Not pushy and easy to work with. We turned in our leased Sportage and leased another! Great car!! Worked with Josh Rousseau and will recommend him to any friends interested in a new car! More
Excellent service and experience! This is my second lease with Dillon and it was a great experience. He is very knowledgeable about the vehicles and I was able to get exactly what I wa This is my second lease with Dillon and it was a great experience. He is very knowledgeable about the vehicles and I was able to get exactly what I wanted. Thank you to the service team also, always a great experience there too. More
Great Customer Service They were both very nice and Persistent may I add very helpful!! I recommend them to the fullest!! I thought it was going to be a hard process but the They were both very nice and Persistent may I add very helpful!! I recommend them to the fullest!! I thought it was going to be a hard process but they’ve made it very smooth More
Great service and knowledgable sales rep Friendly knowledgeable sales - no pressure. Helped me find the right car for me. Worked with getting me the best deal. Did not pressure me into gettin Friendly knowledgeable sales - no pressure. Helped me find the right car for me. Worked with getting me the best deal. Did not pressure me into getting more than I could afford. More
Thank you for a great car buying experience Matt our sales person was not only professional but very knowledgable, and excellent to work with. We love our new Kia Niro and look forward to workin Matt our sales person was not only professional but very knowledgable, and excellent to work with. We love our new Kia Niro and look forward to working with the dealership to care for our car! More
great customer service andy was a great associate. I went in to trade in my lease and find a new car. I had talked with andy the week before and stated that I wanted a blu andy was a great associate. I went in to trade in my lease and find a new car. I had talked with andy the week before and stated that I wanted a blue '19 kia forte. when i came back to purchase the car later in the week everything was ready and waiting for me. there was very minimal wait time which doesn't always happen during the car buying process. another perk was without me asking they gave me $10 less per month on my lease because of our previous purchases with destination kia. sure its only $10 a month but it was appreciated More
Matt Grayson was awesome..Top notch guy. Overall great dealership and staff. Will buy here from now on. Will also send friends and family thier way for more business. All great things from th Overall great dealership and staff. Will buy here from now on. Will also send friends and family thier way for more business. All great things from this dealership and staff. Thanks Destination Kia More
Surprise increase in monthly payment. Unfortunately there were multiple delays in my transaction. And then of course the price I agreed to was added onto for the wear and tear warranty. I Unfortunately there were multiple delays in my transaction. And then of course the price I agreed to was added onto for the wear and tear warranty. I am not sure why that price is not worked in when you’re signing and shaking hands with everyone. Drove over an hour drive to the dealership 3 days in a row and then a surprise increase in monthly payment. Not the best experience. However Kenny Lau was amazing! Very thorough with explanations. More