
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Love my Telluride Jon took good care of me. The leasing process was easy and simple. I previously owned my Sorento for 8 years, and am wowed by the difference stepping Jon took good care of me. The leasing process was easy and simple. I previously owned my Sorento for 8 years, and am wowed by the difference stepping up to the Telluride. More
good overall experience My salesman went above and beyond helping me to find the car that I was able to finance. He spent a lot of time with me to give me good advice and eve My salesman went above and beyond helping me to find the car that I was able to finance. He spent a lot of time with me to give me good advice and eventually got the car that I wanted. Very good experience, would recommend anyone to go to my salesman Kenny. More
Excellent and professional service Josh is an awesome salesman. He went out of his way and was more than accommodating to me and my wife. He gave us great advice, and his own personal o Josh is an awesome salesman. He went out of his way and was more than accommodating to me and my wife. He gave us great advice, and his own personal opinions which ultimately helped us make our decision. He’s also a very family oriented person who who understood our frustrations and even made our two year old son feel comfortable(and busy for the most part lol). I recommend that any person whos in need of good service and a new vehicle to ask for Josh’s help and service. Thank again bro! You made my family’s day. More
Excellent customer service We were first time buyers from Kia Destination. It was a Great experience, very easy to work with. I would definitely recommend the dealership to othe We were first time buyers from Kia Destination. It was a Great experience, very easy to work with. I would definitely recommend the dealership to others. More
Great help Andy was a great help. He helped us with our first lease 4 months ago, and was able to help us with our other lease this time. Andy was a great help. He helped us with our first lease 4 months ago, and was able to help us with our other lease this time. More
Destination Kia, Please Get More Organized Everyone at the dealership is super friendly, Matt was not pushy and he was for the most part easy to communicate with if I had questions. I just wish Everyone at the dealership is super friendly, Matt was not pushy and he was for the most part easy to communicate with if I had questions. I just wish I had been given more direction and help through this process. I basically had to do most things myself. I found the loan myself and had to make sure multiple times that the dealership sent over the right paperwork to the credit union (which they did super last minute). My credit union was basically the only ones helping me through this. I was in correspondence with them and told exactly what to obtain from the dealership. Everything was unorganized. Both when the credit union called the dealership and I called the dealership, we would just be transferred around. It was extremely frustrating. Thankfully, Matt and Destination Kia were accommodating and sent a driver to deliever my car to me. The courtesy driver, Kevin O’Brien, was great and super understanding even when he had to wait 3+ hours for me to get out of work because he was told the wrong drop off time. What I would recommend to Destination Kia is this: Give buyers clear instructions or even a checklist of the steps that must be completed by both the salesperson and the buyer. This list should include the materials they need to obtain/bring such as insurance binder, license, registration, title of trade in vechicle etc. For example, I had no idea I had to get an insurance binder until my credit union told me, I didn’t know I had to bring the title to by trade, and I didn’t know what Matt was supposed to be supplying my credit union with so when there were missing forms last minute we were on the phone with the dealership getting transferred around. More
Very kind and helpful people Gianni was super nice and very helpful. I didn't have a great experience at several other area dealerships but he worked with me on price and was incr Gianni was super nice and very helpful. I didn't have a great experience at several other area dealerships but he worked with me on price and was incredibly kind. More
Damon and Shaun were fantastic Had a great experience working with Damon and Shaun. They actually made buying a new car an almost fun experience. Negotiations were easy and we go Had a great experience working with Damon and Shaun. They actually made buying a new car an almost fun experience. Negotiations were easy and we got a great deal without a lot of hastle More
Great Customer Service As soon as you walk in the door, the sales staff are there to assist you, but don't overwhelm you, which is a pleasant change from other dealerships! As soon as you walk in the door, the sales staff are there to assist you, but don't overwhelm you, which is a pleasant change from other dealerships! Josh went above and beyond! Great Job!! More
Thorough friendly salesman and staff. Great experience. Although it was busy and there was a wait, The customer service was exceptional. Kenny Lau was great! All salesmen were friendly and Great experience. Although it was busy and there was a wait, The customer service was exceptional. Kenny Lau was great! All salesmen were friendly and attetentive to each customer that entered the dealership More