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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
July 26, 2019
Very thorough I hate buying cars. It always seems to take longer than expected with unknowns along the way. My experience with this dealership was one that minimize I hate buying cars. It always seems to take longer than expected with unknowns along the way. My experience with this dealership was one that minimized unknowns and my time was respected. More
by CHRIS.WHELAND
Verified CustomerEmployees Worked With
Henry Whitbeck, Gianni Leto
July 25, 2019
Robert was the best!!!! Robert was the best.. was super knowledgeable, friendly, and accommodating. Never felt any pressure. Love my car and was a pleasure working with hi Robert was the best.. was super knowledgeable, friendly, and accommodating. Never felt any pressure. Love my car and was a pleasure working with him and Shaun! More
by TeriG13
July 24, 2019
Fantastic Experience Wrote a review on Google as well but I can not RAVE enough about how laid back, easy, friendly and fast it took to get a car from destination Kia. I w Wrote a review on Google as well but I can not RAVE enough about how laid back, easy, friendly and fast it took to get a car from destination Kia. I won't be going anywhere else to get a car. The overall experience I had made buying a car super enjoyable. What a fantastic place to do business and my sale guy Andy was such a pleasure to deal with. Thanks again Destination Kia! More
by CHRISTINERERA15
Employees Worked With
Andy Masino
July 24, 2019
Disorganized Destination Kia has some of the absolute friendliest people that you’ll meet in a car dealership. Unfortunately,the various service departments are in Destination Kia has some of the absolute friendliest people that you’ll meet in a car dealership. Unfortunately,the various service departments are incredibly disjointed. I had a bad experience in the past which made me swear off of them. My wife and I had purchased 4 Suzuki’s prior to them becoming a Kia dealer. I really liked the Kia product and warranty so my wife and I purchased 2 vehicles. My wife got hers a year prior but had to talk me in to giving Destination another try. Unfortunately, it became another big hassle. Maybe I just have terrible luck. I’m not a demanding or high maintenance customer but for some reason, the dealership just doesn’t work for me. More
by Funerrol
July 24, 2019
Great experience My sales person, Anthony, was great. The whole experience was fairly seamless thanks to all of the effort Anthony put in to making it so. My sales person, Anthony, was great. The whole experience was fairly seamless thanks to all of the effort Anthony put in to making it so. More
by amberglows74
Employees Worked With
Anthony Blancha, Heidi Joslin
July 24, 2019
I had a great time Thank you Gianni for the great experience, I couldn’t have asked for a better salesperson! I will be in soon for a car for my wife , thanks again. Thank you Gianni for the great experience, I couldn’t have asked for a better salesperson! I will be in soon for a car for my wife , thanks again. More
by lucaj3304
July 24, 2019
DIllon Wagner is a true car salesman for the people! It was nearing time to turn in my Soul that I had leased through Destination Kia with the assistance of Dillon Wagner. Whenever I would bring it in fo It was nearing time to turn in my Soul that I had leased through Destination Kia with the assistance of Dillon Wagner. Whenever I would bring it in for it's service, Dillon always took the time to ask me how I liked the car. So when it came time to turn it in I decided I wished to buy a vehicle again rather than lease, so I went straight to Dillon and within twenty minutes he had me in the seat of the car I wanted. I could buy my Kia at many dealerships....but only one has Dillon! I also must mention that Destination Kia's service dept is top notch! that too had a bit to do with my second purchase there. Thanks for making car shopping fun! More
by bowiebob86
July 23, 2019
Poor Time Management and Communication Overall, my experience with Destination KIA was extremely poor. I visited Tuesday and determined the vehicle I desired, a preowned 2013 KIA Rio. I was Overall, my experience with Destination KIA was extremely poor. I visited Tuesday and determined the vehicle I desired, a preowned 2013 KIA Rio. I was told to pick up the car Thursday. On Thursday, I attempted to contact my salesman only to get no response until the end of the day telling me it was not ready. Friday came, and they had several questions for me regarding insurance which should have been resolved before picking up. The car had some damage to the seats and windshield, which they offered to repair. They said they would give me a loan car and fix both issues in the day. After two hours wait, I was told I could not get a loaner due to my age(20) Both my sister, mother and I have purchased our vehicles at Destination KIA. However, we will not be returning. More
by matthewprince67
July 23, 2019
Outstanding Service This is my second time i had Josh as my salesman.He really goes out of his way to explain all the options and let me tell you this car is loaded with This is my second time i had Josh as my salesman.He really goes out of his way to explain all the options and let me tell you this car is loaded with everything. Its alway a pleasure walking into the dealership. i never fell pressured, they gave me top dollar for my trade and a great deal on my new soul. A special thanks to Rick and Dave. and thanks to all the great staff at Destination Kia More
by robertv-troy
Employees Worked With
Other Employees :
Eric (prep manager), Heidi Joslin
July 22, 2019
Excellent experience Went to the dealer just to get a idea on what was available and prices. Drove home with a new car. Staff was very friendly, very helpful and very prof Went to the dealer just to get a idea on what was available and prices. Drove home with a new car. Staff was very friendly, very helpful and very professional. More
by ROCCA20G
