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Destination Kia
Albany, NY
6,980 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,980 reviews
May 15, 2019
Destination Kia Great experience. Price was right where we needed to be. Josh was very helpful in finding us the right SUV. We love our Kia Sorento. Great experience. Price was right where we needed to be. Josh was very helpful in finding us the right SUV. We love our Kia Sorento. More
by Ed's Kia
Verified CustomerEmployees Worked With
May 14, 2019
I'm a tough customer but Anthony Blancha kept me happy I'm normally a really tough customer when I deal with car dealers and dealerships. They aren't exactly known for their honest dealings. However my cur I'm normally a really tough customer when I deal with car dealers and dealerships. They aren't exactly known for their honest dealings. However my current Kia optima has 100k trouble free miles so when my wife needed a new car we stopped by destination Kia first. Kia had some great rebates on a new Sorrento and Anthony Blancha offered us a deal we couldn't refuse right out of the gate! He even helped me professionally price my used jeep we were selling! It sold within 2 days! In addition Anthony was available anytime to move the deal along. I get the feeling he is really passionate about cars, selling cars and keeping his customers happy. And now that we have the new Sorrento in white in our garage it is by far the best vehicle I've ever even driven in! It totally blows away even the high cost premium models. We could literally own ANY VEHICLE and we chose a loaded Kia because it is not just a great deal but it's a GREAT VEHICLE!!! THANKS ANTHONY AND DESTINATION KIA! More
by Sheffy
Employees Worked With
Anthony Blancha
May 14, 2019
Very thorough but it took over 4 hours Staff were very helpful and informative. But there was shortage of staff that day so we had to wait quite a while to see each person. Staff were very helpful and informative. But there was shortage of staff that day so we had to wait quite a while to see each person. More
by jimkathy
Employees Worked With
Kenny Lau
May 13, 2019
Quick and convenient Tommy was an awesome help. I went in just to inquire information and came out with a brand new forte. Tommy didn’t try to sell me anything out of the Tommy was an awesome help. I went in just to inquire information and came out with a brand new forte. Tommy didn’t try to sell me anything out of the budget I gave him and that made me feel safe. More
by NiñaForte
May 13, 2019
Avoid Henry Whitbeck The process seemed very easy at first. Came in on a Sunday, negotiated price and trade with Dan and Shaun with no issues. I met with Henry in finance The process seemed very easy at first. Came in on a Sunday, negotiated price and trade with Dan and Shaun with no issues. I met with Henry in finance and was told that they should be able to match my bank’s rate and take the work out of it for me...... and that’s when I should’ve realized it was going to be all my work from here on out. The cliff notes version is that I had to keep on Henry to get back to me and was told several contradicting things. Every timeline I was given for an answer went past. Once I was really upset and ready to walk I was told by Henry that they could match the rate at a particular bank (which come to find out was completely untrue once Shaun got involved). My biggest concern is that Henry clearly couldn’t do it, so what was going to happen if I didn’t go through my bank? I would come in and been lied to? Try to hide the actual rate on the paperwork? I’m not sure and I’m glad I did it myself and didn’t find out. I would advise anyone going here to have their own financing in place and avoid Henry. For Shaun’s part he sounded truly sorry about what happened and wanted to make it right. Henry just had a monotone apology that told me he didn’t really care one iota. He also hid in the back on delivery and made Dan do his piece because he knew how unethical he was and didn’t want to show his face. I wouldn’t buy here again based on my experience. More
by JB2045
May 13, 2019
Love this place Highly recommend, this is my 2nd car from there. I would not think about going anywhere else. Top notch, from sales to service, they always take care Highly recommend, this is my 2nd car from there. I would not think about going anywhere else. Top notch, from sales to service, they always take care of me :) More
by TCOTUGNO622
May 13, 2019
Great experience Excellent experience once again with Destination Kia. Will definitely be back there in the future and will recommend them. Tim was outstanding and mad Excellent experience once again with Destination Kia. Will definitely be back there in the future and will recommend them. Tim was outstanding and made everything very easy and fun. More
by Bc1988
May 13, 2019
Purchase 2020 Telluride Matt Marcil is an excellent, knowledgeable salesman. He did not pressure us. We were comfortable dealing with him. We have now purchased two car le Matt Marcil is an excellent, knowledgeable salesman. He did not pressure us. We were comfortable dealing with him. We have now purchased two car leases from him. He’s very attentive to our needs. We also enjoyed working with Henry, he sold us our first car at your dealership and then did the paperwork with us the last two car leases. More
by KIm Williams Oles
Employees Worked With
Henry Whitbeck, Matt Marcil
May 13, 2019
Great we did everything over phone so when I picked up new car and handed over the 2016 lease we were in and out in 40 minutes! we did everything over phone so when I picked up new car and handed over the 2016 lease we were in and out in 40 minutes! More
by IRISHFAMILY112208
Employees Worked With
Other Employees :
Amy didn’t catch her last name but was excellent , Henry Whitbeck, Matt Grayson
May 13, 2019
I had a very good experience at your dealership I gave that rating because the salesperson was very friendly and helpful. I will recommend this dealership to all my family and friends.I know they wi I gave that rating because the salesperson was very friendly and helpful. I will recommend this dealership to all my family and friends.I know they will get a good deal. More
by michaellouder1953
