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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
May 13, 2019
I had a very good experience at your dealership I gave that rating because the salesperson was very friendly and helpful. I will recommend this dealership to all my family and friends.I know they wi I gave that rating because the salesperson was very friendly and helpful. I will recommend this dealership to all my family and friends.I know they will get a good deal. More
by michaellouder1953
Verified Customer
May 13, 2019
Quick and convenient Tommy was an awesome help. I went in just to inquire information and came out with a brand new forte. Tommy didn’t try to sell me anything out of the Tommy was an awesome help. I went in just to inquire information and came out with a brand new forte. Tommy didn’t try to sell me anything out of the budget I gave him and that made me feel safe. More
by NiñaForte
May 13, 2019
Avoid Henry Whitbeck The process seemed very easy at first. Came in on a Sunday, negotiated price and trade with Dan and Shaun with no issues. I met with Henry in finance The process seemed very easy at first. Came in on a Sunday, negotiated price and trade with Dan and Shaun with no issues. I met with Henry in finance and was told that they should be able to match my bank’s rate and take the work out of it for me...... and that’s when I should’ve realized it was going to be all my work from here on out. The cliff notes version is that I had to keep on Henry to get back to me and was told several contradicting things. Every timeline I was given for an answer went past. Once I was really upset and ready to walk I was told by Henry that they could match the rate at a particular bank (which come to find out was completely untrue once Shaun got involved). My biggest concern is that Henry clearly couldn’t do it, so what was going to happen if I didn’t go through my bank? I would come in and been lied to? Try to hide the actual rate on the paperwork? I’m not sure and I’m glad I did it myself and didn’t find out. I would advise anyone going here to have their own financing in place and avoid Henry. For Shaun’s part he sounded truly sorry about what happened and wanted to make it right. Henry just had a monotone apology that told me he didn’t really care one iota. He also hid in the back on delivery and made Dan do his piece because he knew how unethical he was and didn’t want to show his face. I wouldn’t buy here again based on my experience. More
by JB2045
May 13, 2019
Love this place Highly recommend, this is my 2nd car from there. I would not think about going anywhere else. Top notch, from sales to service, they always take care Highly recommend, this is my 2nd car from there. I would not think about going anywhere else. Top notch, from sales to service, they always take care of me :) More
by TCOTUGNO622
May 10, 2019
Quick & Easy I knew what I wanted and the Tellurides were sold out. The very next day they had a car delivered for me. Never made me feel bad about my less than pe I knew what I wanted and the Tellurides were sold out. The very next day they had a car delivered for me. Never made me feel bad about my less than perfect credit score. If anything Josh and the team were very reassuring that I could have the vehicle I wanted. Overall very happy. More
by Sarge14
May 10, 2019
Great time Your salesman Robert Boucher was quick curious and extremely professional. My lease was up and it was effortless in transiting to my new car. I got Your salesman Robert Boucher was quick curious and extremely professional. My lease was up and it was effortless in transiting to my new car. I got exactly what I wanted and my payments are great. More
by LISAARCH20
Employees Worked With
Robert Bucher III, Henry Whitbeck
May 08, 2019
Excellent dealership Professional, friendly, nice showroom, and not over aggressive sales force. Great dealership to do business with.Would recommend to all my friends and Professional, friendly, nice showroom, and not over aggressive sales force. Great dealership to do business with.Would recommend to all my friends and family and to anyone else Interested in purchasing a kia. More
by decelle59
May 08, 2019
Always a great expierence! Love kia, been with them for 9 years and no complaints. Car has always met my needs, with a monthly payment I can afford! Great quality Love kia, been with them for 9 years and no complaints. Car has always met my needs, with a monthly payment I can afford! Great quality More
by Louie1231
May 08, 2019
Excellent service My salesman is a very pleasant and helpful guy. Making my experience at the dealership an easy and pleasurable one. He didn't try to push me into a ve My salesman is a very pleasant and helpful guy. Making my experience at the dealership an easy and pleasurable one. He didn't try to push me into a vehicle that he knew i wouldn't want. I would definitely recommend and do business with him and this dealership again. More
by Kiagirl
May 07, 2019
First time buyer From the moment I walked in, I was greeted by a friendly and engaging associate. He stood by me all the step of the way. Highly recommend From the moment I walked in, I was greeted by a friendly and engaging associate. He stood by me all the step of the way. Highly recommend More
by ELIAS_ROSARIO9090
Employees Worked With
Henry Whitbeck, Dan Rucinski
