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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
May 06, 2019
Great experience This was my best car buying experience to date. If I knew it was this easy, I would have done it a year ago! I knew what I wanted from the website. Go This was my best car buying experience to date. If I knew it was this easy, I would have done it a year ago! I knew what I wanted from the website. Got in and was quickly behind the wheel for a test drive. The dealer took care of getting all the paperwork to my credit union so I could quickly pick up the check. Upon picking up my new ride, I was in and out of the dealership in 30 minutes! I highly recommend Destination Kia! I will be back for my next Kia! More
by HeavyMetalJenn
Verified CustomerEmployees Worked With
Gianni Leto, Matt Grayson
May 06, 2019
Very good customer service Was there alittle long then anticipated but over all got my new car that same day and the staff was amazing . They got my payments under what I wanted Was there alittle long then anticipated but over all got my new car that same day and the staff was amazing . They got my payments under what I wanted. Just a great experience More
by KORN12175
May 06, 2019
At times felt like a 3 ring circus Lots of hoops jumped through.poor customer service from the sales department.terrible contact and return of calls!lack of communication.never offered Lots of hoops jumped through.poor customer service from the sales department.terrible contact and return of calls!lack of communication.never offered any incentives of vehicle then when approached about it manager did Dave Reali did try and do the right thing.was never told about first oil change was free on kia and salesman seemed to not care about overall satisfaction.no follow up about car after it needed servicing for a seat replacement that I found at time of delivery.seat had a slice in in.they offered to patch it on a brand new car.then was told it would take a week for replacement of seat took about a month.car was not even detailed at delivery time but did do so after seat replacement per my request.asked For compensation for my multiple travels for deal and service of new seat was Given.rubber floor mats and 75 dinner gift certificate from a restaurant of their choice..better that nothing I suppose. More
by TRANIMIKE99
May 05, 2019
Excellent Anthony was amazing. He was great to deal with. We told him what we were looking for and he matched it exactly. It was a very nice experience for buyi Anthony was amazing. He was great to deal with. We told him what we were looking for and he matched it exactly. It was a very nice experience for buying my first car. I highly recommend going to Destination Kia and having Anthony help you out! More
by Skgodf13
Employees Worked With
Henry Whitbeck, Anthony Blancha
May 05, 2019
Excellent I found Anthony friendly, professional, and knowledgeable. I went with my daughter to buy her first car and he made the process easy and enjoyable. I I found Anthony friendly, professional, and knowledgeable. I went with my daughter to buy her first car and he made the process easy and enjoyable. I will recommend others to contact Anthony for their next car purchase. More
by Godfreyj
Employees Worked With
Henry Whitbeck, Anthony Blancha
May 04, 2019
Great Service Manager I had a good experience with the service manager, Patrick who made a very bad experience (needed a replacement engine) as good as he could as it took I had a good experience with the service manager, Patrick who made a very bad experience (needed a replacement engine) as good as he could as it took 6 weeks to get a new engine. ,Unfortunately, I had a lousy experience with a salesman (Matthew) who lost his temper with me, when I went with another dealer for my next car. The acting manager was also inept and not interested in remedying his salesman's attitude and begrudgingly said he would speak with him, while still staring at his computer screen. They were all over me until I made a different decision and received a better offer and then professionalism went out the window. I liked my Kia Soul and would get another, but a positive experience was seriously tainted by an arrogant, unprofessional salesman. More
by Stephaniemiller666
Employees Worked With
Patrick Habeck, Matt Marcil
May 03, 2019
Excellent The service was wonderful and so was my salesperson very professional and knowledgeable. Easiest car buying experience I have ever had!!! Everyone was The service was wonderful and so was my salesperson very professional and knowledgeable. Easiest car buying experience I have ever had!!! Everyone was great!! I would definitely recommend this dealership to all my friends and family!! More
by Christine
May 02, 2019
Met Expectations My current lease was coming due and I was looking to renew. I had set certain expectations before meeting with Destination KIA and they met all of the My current lease was coming due and I was looking to renew. I had set certain expectations before meeting with Destination KIA and they met all of them and possibly a bit more. Robert Bucher was friendly, supportive, honest, very sincere, and I would recommend him to anyone looking to purchase or lease a new vehicle. More
by CDAVIDS
Employees Worked With
Robert Bucher III, Heidi Joslin
May 01, 2019
Leasing my 2019 Kia Forte The expertise in all departments of Destination Kia Keeps me coming back. The 2019 Kia Forte LXS leasing was a good experience for me in being alert t The expertise in all departments of Destination Kia Keeps me coming back. The 2019 Kia Forte LXS leasing was a good experience for me in being alert to my needs and desires. Walking me through the process was efficient. My leasing a Kia Sportage in 2017 really got yhe ball rolling for me. More
by MASTRIA134
April 29, 2019
Excellent sales experience always! Destination KIA offers the best prices we found. We have purchased three vehicles from them. They have gone out of their way each time to help us. Destination KIA offers the best prices we found. We have purchased three vehicles from them. They have gone out of their way each time to help us. Their customer service is outstanding. Robert Bucher III gets special mention for helping us, More
by Satisfied Customer
Employees Worked With
Robert Bucher III, Henry Whitbeck
