
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent experience I came in looking to trade in my lease and purchase a new vehicle. I got exactly what I wanted, no hassle and stayed within my budget. Very happy. I came in looking to trade in my lease and purchase a new vehicle. I got exactly what I wanted, no hassle and stayed within my budget. Very happy. More
Very friendly atmosphere Salesmen were very considerate not high pressured allowed me time to consider all my options. All staff seemed very knowledgeable with all the service Salesmen were very considerate not high pressured allowed me time to consider all my options. All staff seemed very knowledgeable with all the services provided. More
4 Time Kia Owner Recently, My 2015 Optima was totalled by a pick-up truck. Detonation KIA went out of there way to help & treated me like family. I am a 4 time Kia own Recently, My 2015 Optima was totalled by a pick-up truck. Detonation KIA went out of there way to help & treated me like family. I am a 4 time Kia owner and I've never had a problem with the vehicles or KIA staff. Love my new car!!!! Thanks KIA your Loyal Customer. J Gigler More
Challenging at best I had agreed on a payment that was told it was going to be right up until it was time to do the actual paperwork. Then the payment was increased by al I had agreed on a payment that was told it was going to be right up until it was time to do the actual paperwork. Then the payment was increased by almost $50.00 per month. It took nearly two hours to come up with an agreement that suited all parties. More
Great service Very considerate, personable salesperson. . He listens to customers needs. . Explained things with no pressure. I like that he was personable and Very considerate, personable salesperson. . He listens to customers needs. . Explained things with no pressure. I like that he was personable and not high pressure sales More
Mark was professional and efficient. Pleasurable experience No bs... was a quick and efficient transaction. Eliminated the stress and back and forth with the purchase of my optima. No complaints. I will recom No bs... was a quick and efficient transaction. Eliminated the stress and back and forth with the purchase of my optima. No complaints. I will recommend this dealer. More
Thank You Easy to do business with. Very friendly, responsive and accommodating. Took the time to answer any questions. Will definitely use in the future and Easy to do business with. Very friendly, responsive and accommodating. Took the time to answer any questions. Will definitely use in the future and suggest others to use. More
Fullfill my expectarions I am so happy to visit Destination Kia. As soon as I entered the dealer I was greeted, offered a drink. Matthew the sales person helped me during the I am so happy to visit Destination Kia. As soon as I entered the dealer I was greeted, offered a drink. Matthew the sales person helped me during the transaction, let me drive the car I chose. Great price, beautiful car... i love it. More
Misleading Information Regarding Insurance When we went into the dealership to lease a new 2019 Sportage, We specifically told our salesman that we could not spend anything over $290.00 a month When we went into the dealership to lease a new 2019 Sportage, We specifically told our salesman that we could not spend anything over $290.00 a month for a lease payment. During the negotiations for the vehicle we told the salesman that we had to take into consideration the INCREASE in our monthly auto insurance payment that the 2019 Sportage would create. The salesman ASSURED US THAT OUR "INSURANCE WOULD NOT BE AFFECTED". After a lot of negotiation and going back and forth several times with a phony performance by the salesman and his superior, the dealership agreed to a payment of $290.00 a month for the vehicle. We accepted the deal after being assured that our insurance would not be affected by the lease of the new vehicle. We were lied to and after getting our new declaration page for our monthly premium with the 2019 Sportage on the policy, our monthly payment for our insurance went up $67.51 more a month which is $810.12 more a year. So now our $290.00 a month payment that we did not want to go over is really $290.00 a month plus $67.51 more for the insurance per month which is a total of $357.51 a month. this is a substantial increase over the $290.00 we wanted to pay. When I called my insurance company to question the monthly increase amount in our insurance premium for a vehicle that was newer and safer than the vehicle that we were trading in and taking off of our policy, they told me the reason that my insurance went up was because the "AVERAGE REPAIR COST FOR OUR NEW 2019 VEHICLE IS MORE THAT THE AVERAGE REPAIR COST OF THE 2014 VEHICLE THAT WE TRADED IN. We were assured by our salesman that our insurance would not go up with the 2019 Sportage. That assurance was incorrect. Our insurance company said that the dealers know that insurance premiums are affected when a customer purchases a new vehicle but they PURPOSELY DO NOT TELL THE CUSTOMER because it would convince the customer to not purchase a vehicle. BUYERS BEWARE !!!! This dealership will do anything to sell a car. even mislead the customer with incorrect information. They should tell the truth and do their homework about the effect of new vehicles on a customers insurance premiums. More
Great experience! Destination Kia is an amazing dealership. Top notch customer service, from the moment you walk in the door. Our salesman Mark was very kind, respectfu Destination Kia is an amazing dealership. Top notch customer service, from the moment you walk in the door. Our salesman Mark was very kind, respectful and attentive to our needs and made it an overall smooth process. I will recommend Destination Kia and Mark Ring to all :)! More