Destination Kia

Valedictorians new car- 4 trips still not repaired properly. 4 trips so far for Brake Master cylinder, and leaking side windows, nothing too important, still need to return again for passenger window. NEW 2014 K 4 trips so far for Brake Master cylinder, and leaking side windows, nothing too important, still need to return again for passenger window. NEW 2014 Kia Forte, 2dr, manual trans. 1st visit - nice but had a difficult time understanding the problems. 2nd visit-Master cylinder parts came in went for installation. Results -lost a half day of income drove 80+ miles round trip only to be told after an couple hours wait that they would have to reassemble the car they did not "GET" a master cylinder. good time to check. Next after another week, call to check on the part status and D" Kia can not find any record of the service, part re-order etc. Finally they get it together, do the repairs and now the D'Kia repaired passenger window has traveled beyond the upper limit ruined the new seal and the service tech says they will replace the seal. What about the over travel? and track dislocation or damage because of the over travel? service dates Sept 2015, Oct 2015, More

Worked with these folks for FIVE cars and had no problems - EXCELLENT customer service, attention to detail and overall, an excellent company to work with. Special thanks to: Laura E - y and had no problems - EXCELLENT customer service, attention to detail and overall, an excellent company to work with. Special thanks to: Laura E - yes, the angel herself, whose help was invaluable, even in cases that looked hopeless Vito I - got people out there, even on short notice) and the drivers, Joe (with his feral cats), Jason and Marty - truly gentlemen and excellent representation of your company!! More

Great shopping experience from beginning to end!! Our Destination Kia experience started with our salesman, Matt Van Gelder, who met us at the door. He was friendly and very knowledgeable about his p Our Destination Kia experience started with our salesman, Matt Van Gelder, who met us at the door. He was friendly and very knowledgeable about his products., After finding out just what we were looking for in a vehicle, we took 2 models out for a test drive. He was patient and took a lot of time explaining all the features and never hurried us. After finally selecting one car, we then had a tour of the facility and impressive service area. All-in-all our first experience with Destination Kia was a positive one, including all the financial paperwork and a very patient business manager. We would absolutely recommend Destination Kia to anyone who is looking to buy a car. Kudos to Matt Van Gelder, who is an asset to your business!!. Another person who we met while there was Pete Karian, who is also an asset. More

Non-pressured shopping experience This is my 3rd time shopping for a new car in the last 10 years. I leased my last car with another Kia dealership and was not sure where or how I woul This is my 3rd time shopping for a new car in the last 10 years. I leased my last car with another Kia dealership and was not sure where or how I would return my leased car. And I called Destination Kia and they welcomed me with open arms. I arrived at the lot on the day I felt like going and was happy not to feel like a little duckling in the pack of hungry vultures. Just at the right moment, Peter Karian came over and asked if I had any questions. He then listened to my situation and happily assisted me with some options. We test drove a couple of other models but I wasn't 100% happy with them. So I told him I'll want to look around at other cars and he patiently said ok. I went back a week later feeling I might give Kia another chance and he helped answered all the questions I had to my satisfaction. Then we test drove another model car and I fell in love with it. Because it was on a Friday, he and his crew helped me get all the paper works done and ready for me to pick up on Sunday. I am extremely satisfied and happy to go home with this new lease. I just hope the inspection doesn't make me change my mind because I thought we would have inspected the car before I switch to the new vehicle and that I wouldn't be surprised by an unknown bill...... Otherwise, I would definitely recommend seeing Peter if you are looking for a non-pressured experience and to get the best vehicle that fits your needs and personality. More

THE MOST STAND UP SALES PERSON I'VE DEALT WITH....EVER!!! I came to destination Kia to service my 2009 Kia Rio, and while I was waiting, I was looking at some of the vehicles for sale on the lot. A salesman I came to destination Kia to service my 2009 Kia Rio, and while I was waiting, I was looking at some of the vehicles for sale on the lot. A salesman named Peter Karian approached me, but approached me with respect and I didn't get the sense that he was the stereotypical salesman ready to only try to sell you a car. I ended up having about a 40 minute conversation with this young man...I had absolutely no intention of buying anything, but after our conversation, Peter Karian gave me his card, and let me know if I had any questions to come get him. After cruising the lot, a vehicle caught my eye and I went and got Peter. Peter promised me that he'd do everything he could to get me a great deal, and we finally did make a great deal. There was a couple of issues that needed to be addressed, and Peter went out of his way to arrange the logistics for me to get a ride to where I had to go while my car was being worked on. On top of that, when my car was done, it was pretty dusty from cars driving the dirt lot and it had made my car look like it was in a sandstorm. Peter told me he'd make sure the service guys would give it a quick wash for me (as they always do when my car is in for service), but the service wash bay was so backed up...that Peter took it upon himself to wash my car himself, in over 90 degree heat, wearing all black dress clothes. I couldn't believe that this unbelievable salesman, went the extra 100 miles for me!!! I was so impressed, and it made me feel like a king. Destination Kia is a gorgeous, state of the art facility, and if all the sales staff was as much of a CLASS ACT as Mr. Peter Karian,.....WHY WOULD YOU GO ANYWHERE ELSE PEOPLE? I HIGHLY RECCOMEND YOU SEE MR. PETER KARIAN WHEN YOU DO GO...THANKS PETER! YOU HAVE A CUSTOMER FOR LIFE! More

$100 refurral not sent and no one returns are calls. I was told I would receive a hundred dollar check in a few weeks after my wife bought a SUV at Destination KIA. It has been a month now and no check, I was told I would receive a hundred dollar check in a few weeks after my wife bought a SUV at Destination KIA. It has been a month now and no check, and no one there will return our phone calls. I have a list of there names, but will not put them on here as I am respectful. I can not say the same thing for the people that will not return our calls. I am not very happy with the way this matter has been handled. I would not recommend this dealership because of this point. A hundred dollars is not much money, but its the principle that I was told I would receive it and I have not received it nor a simple call back from the several people that were contacted. I am seriously thinking about contacting the owner of the business. Gary Arnold More

Best Salesperson Ever Thank you Pete Karian for helping us with the purchase of our New Kia Soul. Couldn't have asked for better salesperson.Thank you Pete. Thank you Pete Karian for helping us with the purchase of our New Kia Soul. Couldn't have asked for better salesperson.Thank you Pete. More

Easiest car shopping experience My lease was ending on my Honda and i had a list of other cars I wanted to test drive. I had no inclination to get anything the night I stopped in at My lease was ending on my Honda and i had a list of other cars I wanted to test drive. I had no inclination to get anything the night I stopped in at Kia. Peter and Shaun made it such an easy decision for me to get the Optima, and I couldn't be happier with my decision. Thank you for such a pleasant, hassle free, car buying experience!! More

Best experience visiting and purchasing yet The service at Destination Kia was the best I've experienced so far. I had visited several other dealerships that made me feel that getting a new car The service at Destination Kia was the best I've experienced so far. I had visited several other dealerships that made me feel that getting a new car would require a large downpayment or was completely out of reach based on my poor credit and negative equity on my trade in. Pete greeted me at my car, evaluated my financial situation, set me up with a test drive and even moved my two car seats between cars since I had my two kids with me (I only stopped in to look). I fell in love with the car and felt very comfortable in the buying process. Pete worked very hard to make this work out for me in coordination with the other staff. It felt like they all truly cared and weren't only out for my business. Thanks guys! I'm forever recommending you! More

Recently purchased new Kia Soul; couldn't be happier! New cars are fun. Shopping for them often isn't. Not so at Destination Kia! We had done our research, and came in with a plan. They totally unders New cars are fun. Shopping for them often isn't. Not so at Destination Kia! We had done our research, and came in with a plan. They totally understood, didn't try to take us off our plan, and helped us fulfill it at every step. Everyone we dealt with: Zach in Finance, Stephanie and especially Pete in Sales was great. Got the model, the package, and even the color we wanted. This late in the summer car-buying season Pete was still able to find one and have it delivered in two days, at a price we could accept. In good conscience, we can highly recommend Peter Karian and Destination Kia. More