Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service center charge for un-agreed work Service advisor quoted me $270 to clean blower motor. Bill contained cost to clean blower ($120) and an extra $140 charge for fuel injection I never Service advisor quoted me $270 to clean blower motor. Bill contained cost to clean blower ($120) and an extra $140 charge for fuel injection I never agreed to. Manager said he was unable to refund money for a service completed. I will never use destination kia again. My complaint with the BBB is still pending. More
Very impressed, excellent dealership Like most, I dreaded the thought of buying a new car. Yet I was happily surprised with the entire experience of buying a 2014 KIA Sorrento from Destin Like most, I dreaded the thought of buying a new car. Yet I was happily surprised with the entire experience of buying a 2014 KIA Sorrento from Destination KIA. Our salesperson Chris Bucher was extremely helpful and knowledgeable and listened to our concerns. He made the whole experience, including the follow up after the purchase, stress free. We are happily surprised, and will become loyal customers! More
Great Service! Really amazing staff and they gave me a phenomenal deal. Would recommend this dealership to anyone looking for a great quality car at a reasonable pri Really amazing staff and they gave me a phenomenal deal. Would recommend this dealership to anyone looking for a great quality car at a reasonable price! More
Made getting a new car easier then I thought.. I was looking to lease a new vehicle and had been recommended to Destination Kia. At first I was very hesitant and nervous to lease a new vehicle, but I was looking to lease a new vehicle and had been recommended to Destination Kia. At first I was very hesitant and nervous to lease a new vehicle, but they were very accommodating explaining the process and broke down all of the pricing for me. Mike wanted to make sure my new vehicle had all the features I was looking for.. and I got a few extras! The process was so much easier then I was expecting, and hopefully next month my boyfriend will be into Destination Kia to look for a new car! More
Excellent Customer Service I received a flyer in the mail from Destination Kia. I called and sales person Robert Butcher answered. I told him I was not interested in purchasing I received a flyer in the mail from Destination Kia. I called and sales person Robert Butcher answered. I told him I was not interested in purchasing a vehicle at the time. I was interested in purchasing a vehicle in the future. I explained my financial situation to him. He told me Destination Kia works with all customers and all situations. He gave me his name and #. His sincerity and honestly prompted me to call back. The very next day I was in the showroom. Within a week I purchased a vehicle. Thank you Destination Kia for your wonderful customer service! More
A Wonderful Experience I had a really great experience at Destination Kia because my salesperson, Chris Bucher, was exceptional in his knowledge of the car as well as being I had a really great experience at Destination Kia because my salesperson, Chris Bucher, was exceptional in his knowledge of the car as well as being a kind, and considerate person. More
I'm a happy customer! The day I arrived at Destination Kia was a fluke. I had received an e-mail with pre-approval for Destination Nissan but got "lost" due to the constru The day I arrived at Destination Kia was a fluke. I had received an e-mail with pre-approval for Destination Nissan but got "lost" due to the construction and ended up in the Kia showroom. Chris Bucher took excellent care of me. He heard what my needs were, my budget concerns and showed me the SUV that I wound up buying. Lou Guerra handled my financing and made the process almost effortless. I drove away with a great car two days later and can only say great things! More
I had a good experience. The service personnel have been more than helpful to me. The explain everything completely and answer questions. I can always get an appointment and The service personnel have been more than helpful to me. The explain everything completely and answer questions. I can always get an appointment and they manage waiting times very well. More
Articulate and Concise Rob Filuta and his associates provided excellent communication explaining the features , pricing optins and the interior car features fo teh two cars Rob Filuta and his associates provided excellent communication explaining the features , pricing optins and the interior car features fo teh two cars my wife and I leased from KIA Destination. The service of all other KIA employees emplyees we interfaced with was efficient and considerate. I will recommend KIA Destination to others as we discuss our experience with KIA to others. More
Kia Service One of the tire sensors on Kia 2014 appeared to have a section of crystallized metal in the stem. They put in a valve and ordered the part which arri One of the tire sensors on Kia 2014 appeared to have a section of crystallized metal in the stem. They put in a valve and ordered the part which arrived in a few days and was quickly installed. I have been to this dealer before, they are very good - the kind of dealership you are happy to have on your side for warranty work. I think they follow procedures and the procedures are designed to maximize the customer experience. More