Destination Kia

I had a good experience. The service personnel have been more than helpful to me. The explain everything completely and answer questions. I can always get an appointment and The service personnel have been more than helpful to me. The explain everything completely and answer questions. I can always get an appointment and they manage waiting times very well. More

Articulate and Concise Rob Filuta and his associates provided excellent communication explaining the features , pricing optins and the interior car features fo teh two cars Rob Filuta and his associates provided excellent communication explaining the features , pricing optins and the interior car features fo teh two cars my wife and I leased from KIA Destination. The service of all other KIA employees emplyees we interfaced with was efficient and considerate. I will recommend KIA Destination to others as we discuss our experience with KIA to others. More

Kia Service One of the tire sensors on Kia 2014 appeared to have a section of crystallized metal in the stem. They put in a valve and ordered the part which arri One of the tire sensors on Kia 2014 appeared to have a section of crystallized metal in the stem. They put in a valve and ordered the part which arrived in a few days and was quickly installed. I have been to this dealer before, they are very good - the kind of dealership you are happy to have on your side for warranty work. I think they follow procedures and the procedures are designed to maximize the customer experience. More

long distance buying experience Bought a used car long distance without seeing it in person or driving it until I had travelled 6 hours by train to collect it. Everything Charles tol Bought a used car long distance without seeing it in person or driving it until I had travelled 6 hours by train to collect it. Everything Charles told me about the car was true and the dealership did a great job of doing the interstate paperwork prior to my arrival so all I had to do was check out the car, pay for it and drive it home. And even though the train was late and I arrived after closing time, they were still there waiting for me. An incredibly positive experience. More

Unlike Any Kia Experience Thusfar I have been to another Kia dealership before, and I have left frustrated and unhappy with their service. Expecting the same outcome, I dreaded coming I have been to another Kia dealership before, and I have left frustrated and unhappy with their service. Expecting the same outcome, I dreaded coming to Destination Kia, but I couldn't have been more wrong. This dealership is clean, helpful, friendly, and even offers a free car wash. I was very pleased with the service, as it was quick, and my customer service representative, Kenny, who was very helpful and kind. More

Service and Sales Easy to get appointment, very knowledgeable staff who take the time to explain everything. I have been with this dealer for awhile and they have a we Easy to get appointment, very knowledgeable staff who take the time to explain everything. I have been with this dealer for awhile and they have a well thought out and well planned operation. More

A Memorable & All Around Great Experience I recently lost my 2011 Kia Soul in a freak flood in Albany. My car was towed to your Service department. I had to retrieve my plates and anything s I recently lost my 2011 Kia Soul in a freak flood in Albany. My car was towed to your Service department. I had to retrieve my plates and anything salvageable from my car. A Very nice young man by the name of Roy Boxie, found my keys and took me to my car. His conversation was very pleasant as was his smile and professionalism. (Not something you always get from folks in the service department). Needless to say, when we opened the car door, the smell of sewer water almost knocked us over. He immediately said,"looks like your getting a new car." (It was deemed a total loss.) I got my plates and upon returning to the waiting area, I said it was a pleasure doing business & I'd probably never see him again. He smiled and said, "Oh, you will!" He was right! Two weeks later after considering a new car payment or being subject to public transportation, I returned to purchase a new vehicle. I was fortunate to have previous dealings with the Sales & Finance Department. Dwayne Ingram and Lou Guerra were once again, gracious in assisting me with the whole process. Both friendly & professional. I couldn't be more happy with how quick and easy they made this experience. I am in an affordable car payment and sitting in my third vehicle from your business!! While waiting to sign papers for my new car, I ran into Roy. He laughed and said,"I told you I'd see you again!" I couldn't do anything but laugh. I absolutely LOVE my 2010 Kia Forte. Thank you to the whole team for a Memorable & All Around, Great Experience. You will continue to be recommended to my family and friends. More

The salesman was very helpful. The salesman was very courteous and was a gentleman. He was the first one to greet me by the door and open the door for me when I got to Albany Kia De The salesman was very courteous and was a gentleman. He was the first one to greet me by the door and open the door for me when I got to Albany Kia Destination. He accompany me to the service area. This was my first time to visit the Kia Destination due to the recall of the seat belt of my car Suzuki. He showed me where the service area was. Kenny Lau who was at the service area was nice too, he explained to me what has to be done in my car and the maintenance of my car. But when I was waiting for my car in the waiting room as a I went outside browsing around what kind of brand new cars you have outside. It happened that I look at the KIA SPORTAGE and I feel in love with the style and kind of the car. So I decied to trade in my red Zusuki with Red KIA SPORTAGE. More

very happy Glad I went in to the dealership tonight...Chris helped me find a great car for a fair price. He even threw in a free tablet for the inconveniences I Glad I went in to the dealership tonight...Chris helped me find a great car for a fair price. He even threw in a free tablet for the inconveniences I experienced with my previous salesperson. Chris was polite and really listened to what I wanted and did everything he could to find a car I'd like. He made sure to show me how to use all of the bells and whistles and even set up my Bluetooth once it was ready. It was much past closing time and he did not rush me out or cut corners to get me out of there. Excellent customer service from him. I'd definitely go back and purchase a car from him again! More