Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This was my second time getting my lease from this dealership. Overall it was a good experience. Thanks for all the help getting me the car I wanted. dealership. Overall it was a good experience. Thanks for all the help getting me the car I wanted. More
Service Department goes above and beyond! When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can t When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can to keep your vehicle on the road. I am so thankful to Chad and his colleagues for working with me to prioritize my Rogue's needed maintenance and repairs. Also, many thanks to Eva & the body shop pros as well. I trust James and Megan know how fortunate they are to have such an amazing staff! More
Chad was courteous and helpful throughout the service. He made recommendations but also gave options For service at a future date. Very satisfied with this experience. made recommendations but also gave options For service at a future date. Very satisfied with this experience. More
Payment Process Needs Work There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good sp There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good spot to stand while waiting in line to pay and stay socially distance from other customers. When I was ready to pay, there was a staff member standing at the counter. He was texting on his phone, so it was hard to say if he was waiting or just standing there. There was an occupied chair near the counter, so I had to stand back from them. Another staff member then walked past me to the counter. At first, it just looked like she went to talk to the person already at the counter, but he then left and she conducted her business. This was very upsetting. Maybe staff should have an alternate route to the Payment Center or a roped-off path that clearly lets everyone form a line. More
Chad explained everything to me very clearly and I was in and out with my car serviced very quickly. Destination always takes good care of me. and out with my car serviced very quickly. Destination always takes good care of me. More
Great service Had my first oil change and 10,000 service for my car. I was able to drop my car off the night before with ease and was updated all morning with a s Had my first oil change and 10,000 service for my car. I was able to drop my car off the night before with ease and was updated all morning with a status on my car via text message. Chad outlined everything that needed to be done and there was no surprises when I picked my car up. More
Great and friendly service I've come here many times now for routine service and absolutely loved it every time. They are friendly, accommodating, and quick. I had a flat tire t I've come here many times now for routine service and absolutely loved it every time. They are friendly, accommodating, and quick. I had a flat tire this week and called them and they squeezed me in, got my tire replaced, and were just wonderful. More
I was not very pleased with my first experience. The time for my car service took too long. Also my horn is not working properly now for my car service took too long. Also my horn is not working properly now More
The whole experience was easy, simple and quick. I especially appreciated the outside seating for social distancing and how this was handled during the service. especially appreciated the outside seating for social distancing and how this was handled during the service. More
New car The staff were extremely helpful, friendly and professional. I would recommend to a friend. They were able to help me via text which was helpful whil The staff were extremely helpful, friendly and professional. I would recommend to a friend. They were able to help me via text which was helpful while I was at work during the day and couldn't pick up my telephone. More