Deur-Speet Motors

Great! This was my first time buying a vehicle from a dealership and the staff were extremely helpful and friendly! I was super happy with the service and le This was my first time buying a vehicle from a dealership and the staff were extremely helpful and friendly! I was super happy with the service and left with an awesome Jeep! I also very much appreciated the 'kids section' because I had to bring my (almost) 2 year old and that kept her entertained for the majority of time. More

Thanks for assisting us in purchasing our new vehicle. Getting the car we desired, color, hitch, letting us drive it was great! Sales rep & Financial rep did a great job! Getting the car we desired, color, hitch, letting us drive it was great! Sales rep & Financial rep did a great job! More

Truly Exceptional We got a recall notice and called for an appt. We went in the same day and we were greeted immediately. Very friendly and knowledgeable staff. Work wa We got a recall notice and called for an appt. We went in the same day and we were greeted immediately. Very friendly and knowledgeable staff. Work was completed in a timely manner and we didn't have to wait long to be on our way again. I highly recommend the experience at Deur-Speet Motors!! More

Great people to work with through the process of finding the vehicle and setting up the finance for the lease of the vehicle. They made me feel very comfortable. the vehicle and setting up the finance for the lease of the vehicle. They made me feel very comfortable. More

Seamless! I love buying trucks & cars. During this pandemic, having a few extra hours on my hands.....like....24/7! I started researching the Jeep Gladiator, s I love buying trucks & cars. During this pandemic, having a few extra hours on my hands.....like....24/7! I started researching the Jeep Gladiator, since I was informed the the Nissan Titan Warrior is going to remain a concept truck only. Subsequent to the Chicago Auto Show, when Jim Morrison introduced the Gladiator Mojave, then doing my research and looking at my lifestyle. The Mojave quickly evolved as the go-to vehicle but there was NO inventory in the USA. However, by early May, on the JEEP USA website, the Mojave was finally listed as a choice. So, I worked on a build. “My Mojave build” was sent out to dozens of dealerships. Only ONE dealership, represented by Becca Thompson, reached out with a “maybe”. Within 12 hours, Becca from Duer Speet in Fremont, Michigan, had the build, order and VIN within the next few days. I couldn’t have been more pleased. My Mojave arrived earlier this week. This Bad Boy went thru prep and into my garage in less that 24 hours! Seamless, perfect, precise and professional! More

I had an excellent experience working with Deur Speet. They got bexk to me very quickly and made sure I was taken care of and I was set up with the car of my dreams. They got bexk to me very quickly and made sure I was taken care of and I was set up with the car of my dreams. More

Just purchased a car from Rick and the transaction went very well. Good service & follow thru! We are very pleased with the auto we bought. very well. Good service & follow thru! We are very pleased with the auto we bought. More

I drive from Muskegon just for a oil change. Always treated well and will continue to do business with Deur Speet! Plus if she is busy like to visit with Becca who sold me my car. treated well and will continue to do business with Deur Speet! Plus if she is busy like to visit with Becca who sold me my car. More

I am amazed by how professional and fast paced Deur Speet is!! I came in to test drive the car I wanted and instantly fell in love with it! Andy was amazing and helped me with everything I needed to know (be is!! I came in to test drive the car I wanted and instantly fell in love with it! Andy was amazing and helped me with everything I needed to know (best salesman around)! I was an owner of a new car the very next day!! I definitely recommend Deur Speet if you’re looking for an honest, affordable, and speedy dealership. More

Update:I wanted to update my review in fairness to Deur Update: I wanted to update my review in fairness to Deur Speet. Upon Deur Speet receiving my review I was immediately contacted by the service manage Update: I wanted to update my review in fairness to Deur Speet. Upon Deur Speet receiving my review I was immediately contacted by the service manager as well as one if the owners. I was impressed with their concern that I did not have a great experience and they offered me some free services to make up for what had happened as well as to give them another chance. I spoke at length with the service manager and he assured me this is not their usual customer service. Based on how important it was to him and the owner that I have a better experience the next time I come to their shop, I am definitely willing to give them another chance. I did not have a good experience with the service department. I had a 9am appointment, set up almost a week in advance and I told Kurtis if it could not be fixed in one day I would need a car to get back to Muskegon. I arrived at 9am and dropped off my car. Kurtis called me at 2pm to tell me he was not able to get to my car that day and when I told him that was ok as long he had a car for me to use, he told me there was a problem with the car he is allowed to loan out and he did not have a car for me. I told him that is a problem and asked him to either try to fix my car or the loaner car and call me at 4pm to let me how things were going. 4 pm came and went and no call. Finally I tried calling at 5 but no one answered so I left a voicemail but still did not get a call. At 5:20 my brother took me back to the dealership where I found Kurtis sitting in a chair. He asked if I had tried to call him and I told him yes and I had left a message. He told me he was sorry but he didn’t get to my car or the loaner car and there was nothing he could do. I could either bring the car back on another day or leave it and try to find a way home. I was astounded. I live in Muskegon and it isn’t that easy to just come up on another day or find a way home. I had an appointment first thing in the morning to ensure it could be done in one day barring something unusual. Kurtis did not offer any solutions to this problem nor did he even seem to try. Fortunately I was able to borrow my brother’s car to get home and was able to return in a couple of days to pick up my car. There was nothing offered to help offset the inconvenience or extra cost to have to return to Fremont again. I do not understand why there was not another car for me to use - the lot was full of used cars! At the very least with an almost $800 repair bill, the oil change should have been done for free as a gesture of good will for everything that happened. Another suggestion would be to wash the cars after they have been serviced. These small, low cost extras tell customers that you care about them and want them to return. Honestly, unless I know any future repairs will be covered under the warranty, I most likely will not take the extra effort to come to Fremont to have my car fixed. I was very disappointed as I thought Deur Speet was much better than this. More