Deur-Speet Motors

Duer-Speet Does Not Sand By Their Recall Fixes Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 i Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 if they felt it was not their mistake. The problem is a "snapping" sound when you close the driver side window, the door that is involved in the recall fix! There was no "snapping' sound prior to their recall "fix". I tried to go to management to get them to support me in having the problem fixed. Management said they would come out to our car to look at the problem with me. Instead they sent out a mechanic to say the recall 'fix" only involved disconnecting and re-connecting a wire attached to the rear vent window switch. Did the mechanic think I am stupid? Chrysler would not publish a recall fix involving only dis-connecting and re-connecting a wire leading to a switch! I have purchased three new vehicles from this dealership. I will no longer be a customer! More

Great Pricing & a Beautiful Drive From Grand Rapids I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my curre I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my current lease runs out. I extended my search range in the last two weeks not finding quite what I was looking for. I was very happy to encounter Deur Speet Motors and a 2014 BMW X1 they had on the lot from a recent trade-in. The car was priced well below KBB value and the listing was thorough and included the Carfax information. I worked w/ Kim mainly and she was a delight to work with, very responsive and most importantly honest. I did receive a troubling call from Todd, one of the owners, in response to my offer on the vehicle, which I did end up purchasing. Todd was making a counteroffer and trying to talk me out of taking the car to my mechanic in GR to have it checked out before closing the deal, despite not offering a warranty. That call and his tone were very disconcerting and convinced me to follow through on my plan to have the car checked out. Had Todd not called and Jay, the finance manager, not provided misleading information in regards to the doc fees [they charge the maximum allowed by MI law ($210), which Jay stated was required by the State], this would be a 5 star review, and the 4 stars listed is mainly due to Kim. I purchased the car and got a great price! I would recommend checking out Deur Speet and it's a beautiful drive to Fremont from GR. Never buy a used car w/o having it checked out by a mechanic first. More

Service I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was on my way. I will definitely be back. More

Wounderdul Service was fantastic. We knew my vehicle has an electrical issue. Not cool, we assumed it was going to be very costly. They found out what the issue Service was fantastic. We knew my vehicle has an electrical issue. Not cool, we assumed it was going to be very costly. They found out what the issue was. Working together we got it fixed. And it costed a lot less. But they were all awsome, followed through on everything. Called me when needed to give info or ask questions. More

recall services Very good service, friendly,courteous Signed me up for 2 months free sirus radio. Would and will recommend for future service needs. Thank you Bruce Very good service, friendly,courteous Signed me up for 2 months free sirus radio. Would and will recommend for future service needs. Thank you Bruce More

Best experience because of Rebecca We had the best experience because of Rebecca and staff. We would recommend buying or leasing from Deur Speet, best deals around. Rebecca is by far th We had the best experience because of Rebecca and staff. We would recommend buying or leasing from Deur Speet, best deals around. Rebecca is by far the best saleswoman I have ever encountered, very helpful and curdious. Thanks again to the entire staff @ Deur Speet Motors for making our first time leasing experience a breeze. More